Delivery Lead

**Be Part of Our Next Chapter**

For over 50 years, we’ve been creating immersive experiences for some of the world’s leading brands and their customers around the world, and the best part iswe’re just getting started on our next chapter.

We’re a global technology company focused on creating dynamic, smart, personalised and engaging customer experiences powered by our range of digital hardware and proprietary content management system. (For example: If you’ve ordered in-store or in the drive-thru at McDonald’s somewhere in the world in the last few years, chances are you’ve interacted with our digital solutions.) We work in over 50 global markets and have 9 offices around the world, with a global headquarters proudly located in our founding home of Sydney, Australia.

Coates Group has the values of a family-owned business and the innovative spirit of a start-up because of our unique evolution. Through hard work, dedication and creativity, we’ve become industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are curious, charismatic and authentic. We are imaginers, solutionists, experts, makers, thinkers and collaborators. And together, we are creators, allowing us to make our purpose a reality - to create immersive brand experiences for everyone.

We are seeking a Delivery Lead to join our Global Delivery Practice as we work on some of the most exciting projects around. You will thrive working in a dynamic, fast paced and ever changing environment where re-prioritisation and overcoming challenges every day is the norm.

**Agile**:

- Facilitate effective ceremonies including daily stand ups, sprint planning and reviews, retrospectives, and backlog refinement
- Agile mindset and understanding of agile frameworks including Scrum, Kanban
- To remove impediments and foster an environment for high-performing team dynamics, continuous flow and improvement whilst advocating agile framework
- Dealing with ambiguity - pull apart complex, incompletely defined problems and solve them
- Coach the squad on agile practice to enhance the squads’ performance
- Writing requirements that drive quality - Delighting Engineers

**Delivery and Planning**:

- Understanding business needs, effective communication with technical teams, followed by facilitation of the prioritization, scheduling and delivery of features
- Partner with engineering teams through all phases of development to deliver on-time, high-quality software
- Communication of team's delivery commitments and progress updates to the product owner, delivery manager, Internal and external stakeholders.
- Release Planning: Responsible for creating release plan, release notes, coordination & communication of releases with internal & external stakeholders
- Capacity Planning: Responsible for maintaining capacity planning for squad
- Empowering, leading, and coaching a geographically dispersed development team to be successful, self-organised and adaptive
- Ensuring a clear plan and delivery in line with project and product requirements
- Work with Product Managers and other business stakeholders to manage dependencies

**Experience**:

- Experience in leading digital projects and strategies
- Familiarity and exposure to multiple agile frameworks
- Familiarity and exposure to DevOps
- Extensive delivery leadership experience, comfortable working across multiple squads
- Experience in balancing conflicting requirements, making sensible tradeoffs, and taking a commercially sensible approach
- Excellent people leadership skills
- Demonstrated delivery of initiatives in a timely manner and ability to navigate through ambiguous situations and opportunities
- Certified Scrum Master

**Join a Crew that Cares**

Be part of a global team of talented, ambitious, creative people that value integrity, individuality and inclusivity. (Ask us about our Equality + Empowerment Initiative and why we believe your unique perspective makes a big difference.)

It’s Coates’ commitment to empower and develop its people that sets us apart. This is done through Crew-first policies like an annual market competitive bonus program, opportunities for rapid growth and our “Thrive Program”.

The cornerstone of Thrive is our flexible work approach, which includes a suite of flexible work options because we’re strong believers that you should never miss an important life or work moment. Thrive also provides dedicated time to prioritize our health and wellbeing (think virtual Yoga or meditation sessions), a Global Wellness paid day off to recharge as well as a “Give Back Day” to allow our Crew an opportunity to make an impact in the community.

**Be inspired To Be More**

We skip the red tape and aim to always stay nimble. We’re proud of where we’ve been and are energized by where we’re going. We encourage ideas and perspec