Csc817 - Customer Support Officer (Fixed

1 day ago

Tatura, Australia Goulburn-Murray Water Full time

Fixed-term full time to January 2026_

Goulburn-Murray Water (GMW) is Australia’s largest rural water corporation responsible for storing, managing and delivering water across most of northern Victoria. GMW provides more than 39,000 services to about 25,000 customers in its operating region.

**About the role**:
Based in Tatura, you’ll join the Customer Experience team providing superior front-line customer service and office administration support to all GMW customers and stakeholders.

Working in a team environment, the Customer Support Officer is responsible for processing a range of transactions, resolving customer enquiries and is committed to meeting agreed performance targets and quality standards.

**What do you need?**:

- Experienced in customer service;
- Strong phone and verbal communication skills along with active listening;
- Ability to multi-task, set priorities and manage time effectively;
- Ability to thrive in a busy environment and
- Be highly motivated with a 'can do' attitude.

If this sounds like you we’d love to hear from you.

**Benefits**:

- Agile, inclusive and responsible culture is the foundation of our organisation where people are offered excellent opportunities to grow, learn and advance in their careers.
- GMW are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.
- GMW offer flexible working and are always open to discussing your individual needs so that you get to create your own experience with us.
- Great time to make the move to regional Victoria for a different lifestyle, career opportunities and challenge.

For more information, view the position description below.
- GMW is an equal opportunity employer supporting diversity and inclusion in the workplace. GMW encourages people with diverse backgrounds, experience and perspectives to apply. _

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