Jobs Advisor

**1 x Full Time Permanent**:

- Location - Tweed Heads
- Above Award salary with salary packaging options
- Help make a positive impact on peoples' lives

**About Us**

**Enterprise & Training Company Limited (ETC)** is a leading not for profit provider in employment, training and business services, operating for over 35 years with a delivery footprint across New South Wales and Queensland. We are innovative, progressive and committed to making a positive difference in our communities in which we operate.

We currently have an opportunity for a passionate individual to join our team as a **Jobs Advisor**within our **Tweed Heads**office**.**

**The Role - A Day in the Life of a Jobs Advisor**

As a **Jobs Advisor** you will guide customers towards fulfilling careers, including those facing high non-vocational barriers and long-term unemployment. This role is incredibly rewarding, as it empowers customers to overcome challenges and achieve meaningful employment. You will provide personalised support and service through individual and group sessions. You are organised, driven to achieve objectives and targets, and can confidently manage your caseload to facilitate positive employment outcomes. With an empathetic nature, you build relationships with a diverse range of people, assess their needs and identify appropriate supports to minimise barriers to sustainable and ongoing employment. Being adaptable in an ever-changing environment is essential.

**Your Key Responsibilities will include;**
- Providing high level personalised support and service to our customers
- Manage your own caseload of customers
- Achieve agreed objectives and targets

**Criteria for Success**
- Customer service skills and/or experience
- Proven experience working with vulnerable people
- Previous experience in Community Services advantageous
- Strong administration skills
- Driven to achieve outcomes and KPIs
- A current NSW Working With Children Check
- A recent, clear National Police Check

**Why work for ETC**

We pride ourselves on offering a positive work culture and environment for employees to achieve their best. We offer a broad range of benefits including;
- Above Awards and competitive salaries
- Salary packaging to increase your take home pay
- An extra week of paid leave after 5 years of service
- A variety of flexible working arrangements on offer to suit individual needs, including compressed work weeks, varied start & finish times, Monthly Accrued Day off (ADO).
- Paid day off for your Birthday after probation, Blood Donor, and Community Services Leave
- Access to the Fitness Passport Program
- 8 weeks of paid parental leave - primary carers (3 weeks secondary carers)
- Innovative staff reward and recognition program including paid days off
- Health & wellbeing initiatives including discounted Private Health insurance and free annual flu vaccination
- Discounted accommodation and travel offers
- Opportunities for career progression and leadership development including completion of accredited qualifications and leadership programs.
- Access to free Employee Assistance Program for you and your family

**We consider our employees as the heartbeat of our organisation. If you’re interested a rewarding career where you can enrich and change people's lives, we want to hear from you**

**How to Apply**

**Applications close**:
**More information**

**Our Culture**

ETC is committed to providing a safe environment in which children’s rights, needs and interests are met. We create a culture, adopt strategies and take action to promote child safety and wellbeing and prevent harm to children and young people. ETC is committed to implementing practices in keeping with the National Principles for Child Safe Organisations.

**Our Reference**: RA25096