Performance and Improvement Officer

5 days ago


Brisbane, Australia Queensland Government Full time

About the Team
The Child and Youth Community Health Service (CYCHS) at Children's Health Queensland provides a wide range of community-based health services for children, young people, and their families in the Brisbane metropolitan area as well as outreach services across Queensland.
About the Role
Identify opportunities to enhance accurate collection of data in accordance with Activity Based Funding and revenue optimisation requirements.
Coordinate regular data audits, cleaning, and validation activities to ensure high-quality, accurate, and reliable data across systems.
Prepare and deliver data reports using diverse clinical and non-clinical information systems, including population health data, to support research, planning, quality improvement, performance monitoring, and evaluation across the division.
Deliver high-level support by creating and maintaining key resources, such as data dictionaries, quick reference guides, and customized data solutions, and by providing training to enhance staff capability across the division.
Actively participate in organisational and state-wide forums related to children's community health data collection and processes and lead initiatives to improve clinical information management practices.
In collaboration with the divisional leadership team, lead the planning and execution of transformational change initiatives, ranging from small to large scale, focused on children's community health services within Child and Youth Community Health Services, with the goal of enhancing access, performance, and divisional outcomes from referral through to discharge.
About Children's Health Queensland Hospital and Health Service (CHQ HHS)
Children's Health Queensland is a recognised leader in paediatric healthcare, teaching and research, delivering a full range of clinical services and training, tertiary and quaternary care and health promotion programs to children and young people from across Queensland and northern New South Wales.
Our interprofessional workforce of more than 5,000 people deliver responsive, integrated and internationally recognised person-centred care through a network of services and facilities, including the Queensland Children's Hospital, Jacaranda Place, Ellen Barron Family Centre, our Child and Youth Community Health Service, our Child and Youth Mental Health Service, and other statewide services and programs including specialist outreach and telehealth services.
Inclusion and diversity
To encourage inclusive practices in recruitment, we are committed to increasing our Aboriginal and Torres Strait Islander Health Workforce and building inclusive cultures that respect and promote human rights and Workforce Diversity and Inclusion. CHQ is an equal opportunity employer.
Some of the great benefits of working at CHQ HSS
If you're looking for a rewarding career, and you're excited to contribute to the development of Australia's best paediatric health service, come and join the team at CHQ and enjoy a range of benefits including:
Opportunities for professional growth and development
Competitive renumeration
Annual pay increases
12.75% employer superannuation contribution
17.5% annual leave loading
Salary packaging
Employee wellness and assistance program
Work/life balance, variety, and flexibility
You can find out more about why it's so great to work at CHQ HHS here.This work is licensed under a Creative Commons Attribution 3.0 Australia License.



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