Customer Service

2 weeks ago

Toowoomba, Australia Bradnam's Windows and Doors Full time

Due to significant growth strategy across the Toowoomba Region, Bradnam’s Windows and Doors have an opening for a **Customer Service Representative** to join our inclusive sales team at our Toowoomba branch located in Charlton.

As a new member of the Bradnam’s team, you will be joining a trusted team of customer service and sales professionals who will equip you with all the tools and training required to see you succeed in your role.

**About the opportunity**

You will be the face of Bradnam’s providing technical and product information to our customers as they enter the Showroom. Critical to your success will be your ability to engage with our valued customers, builders or homeowners, as they project manage a new home build or design lifestyle change with home improvements.

Bringing your positive energy, the **Customer Service Representative** will partner with a team of Sales Representatives to interpret building plans to accurately enter data in the quotation systems. With exceptional knowledge retention skills, you’ll bring the “Bradnam’s Difference” to ensure a timely service is provided to our valued customers.

**About you**
- Possess previous work experience in a customer service position within the building industry
- Building industry codes and quoting systems knowledge is advantageous, however full training will be provided
- Thrive when working in diverse environments, both as part of an inclusive team and independently
- Self-starter who has a strong willingness to learn and a desire to grow within the industry
- Positive and flexible to adapt to business needs when priorities shift

**When you Open a Bradnam’s Door, you’ll Benefit from**
- Structured, collaborative leadership team who lead by example and live the “Bradnam’s Difference”
- Fortnightly paid wages + discretionary Incentive Bonus
- 17.5% Annual Leave Loading, during periods of annual leave
- Employee discounts on Bradnam’s windows and doors
- Extensive opportunities for developing and growth with Bradnam’s Group nationally

**About us**

The Bradnam Group is a Family-owned Australian Manufacturing business, operating for 47 years. The Group comprises of Bradnam’s Windows and Doors, National Glass, Queensland Plastics, Cesana, and National Aluminium. From humble beginnings in a Hervey Bay backyard, we have now expanded to over 1,600 employees. We have manufacturing sites located throughout the East Coast of Australia from Cairns to Melbourne, and an Australia-wide network of Licensees who manufacture and sell our products.

Bradnam’s is an equal opportunity and anti-discrimination employer committed to providing a working environment that values inclusion and diversity.

As part of our recruitment process, applicants will be required to provide evidence of their Working Rights within Australia and be willing to participate in psychometric testing and undertake a pre-employment medical assessment.

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