Customer Service Attendant

5 days ago

Toowoomba, Australia Ampol Full time

Permanent position, in an ASX listed company
- Based at Toowoomba, QLD
- Customer service focused within our Distribution Business

**About Ampol**

Our company has always been about more than fuel. Fuel may be the foundation of our business, but our motivation and purpose come from the people, businesses, industries and communities we engage with. From our origins until today, we’ve always been inspired by the role we can play in people’s lives - to keep them moving, to make journeys happen.

Here at Ampol, we are proud of our heritage as Australia’s only owned fuel brand.

For over 100 years we have supported Australians to travel far and wide, and we’ll be here for 100 more powering better journeys for today and tomorrow.

**We are proud to be recognised as an employer of choice for women by WORK180 and are winners of an Employer Brand award through LinkedIn. **Check out one of our key leader's career stories, supported by Ampol. **7 Leadership tips for women in male-dominated fields - WORK180**

**About the role**:
Reporting to the Territory Manager, Queensland, you will be responsible for providing high quality service to customers, emphasis on safety and security and maintaining site appearance. You will be located at the Toowoomba Depot and operating shifts will be between 5am - 5pm.

**Key responsibilities**:

- Serving customers efficiently and creating memorable experiences
- Delivering the standard of service and retailing excellence that our customers have come to expect.
- Maintaining store presentation and creating a clean welcoming environment
- Cash handling
- Authorising fuel pumps
- Stock filling and rotation
- General housekeeping - cleaning toilets, shelves, floors
- Understanding and complying with Ampol’s policies and procedures

**About you**:
This role will suit those who are happy and friendly, have a passion for customer service, take pride in their work, can multi-task and work unsupervised and enjoys a fast pace. You are reliable, professional, enthusiastic and willing to give everything a go.

We will make sure we look after you too with a collaborative team, quality training and real career progression opportunities.

Whether you’re early in your career, returning to work or looking for a change & like to keep busy, this could be a great position to consider.

**Key skills and experience**
- Retail experience
- Good level of computer literacy
- Excellent customer service skills
- Well developed written and oral communication skills
- At Ampol we encourage vaccination against Covid-19 as an effective measure in helping to protect our people and our communities and compliance with the Western Australian State Government Vaccine Mandate for essential services is a requirement of the role._

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