Operations Manager Nsw

**Job no**: 495210

**Work type**: Permanent

**Location**: Wollongong, Illawarra and South Coast

**Categories**: Training
- Part of a High Performing Management Team
- Monday to Friday roster
- Flexible working arrangements available
- Leading training provider
- Regular travel required
- Based in Wollongong MyneSight Office (43 Five Islands Road, Cringila)

**About the Company**:
MyneSight is part of Metarock Group Limited.

Metarock is an ASX listed public company and the parent company of Mastermyne (Underground Coal Mining) and Pybar Mining Services (Underground Hard Rock Mining). With a combined workforce of more than 2000 employees operating across the East Coast of Australia and in parts of Western Australia, we’ve maintained a strong footprint for over 20 years providing contract mining services to coal and metalliferous clients.

As a Registered Training Organisation (RTO #31900), MyneSight delivers accredited training and consulting services to the resources, ports, industrial and public sectors. Well established in QLD since 2008, MyneSight opened in Wollongong in 2020 as a base to deliver training contracts as well as public offerings in NSW and to further expand across the East Coast of Australia. The appointment of a NSW Operations Manager will oversee the delivery of existing contracts, leverage off the existing client base of Mastermyne and Pybar Mining Services in New South Wales and other markets to grow the whole MyneSight business.

**About the Opportunity**:
To succeed in this role, you will have an authentic belief in the value of learning and the important part it plays in optimising business compliance and performance. The NSW Operations Manager is responsible for the financial performance, quality standards and execution of the growth strategy with a whole of business focus, as developed in conjunction with the MyneSight General Manager (based in QLD), to whom you report. Stakeholder engagement / business development forms part of this role to maintain current relationships as well as to grow new and exciting opportunities. Travel in NSW as well as to the Qld office will be necessary as and when required.

**About you**:
You will have strong business acumen and multi-years’ experience in a client focused services business. This hands-on role is fully accountable for managing the day to day operations and providing hands-on leadership to our New South Wales team whilst working with our QLD Operations Manager as well as our Compliance Manager and supporting team members. Through your entrepreneurial flair and can-do attitude, you’ll identify potential and emerging consulting and training opportunities that offer solutions and add value to our client’s businesses.

**Key skills and experience required**:

- Demonstratable evidence of:

- growing a client focus services business;
- maintaining full P&L accountability with a profitable business or division;
- interpreting legislation and developing a working understanding of it;
- maintaining quality standards that satisfy internal and external audits;
- maintaining and growing a client base;
- establishing critical stakeholder relationships (internal and with external parties such as governing agencies, JV partners etc.);
- bringing to life transformative, creative ideas, products or services;
- providing strong, positive leadership to a growing team.
- Experience within the RTO/training sector is highly desirable.
- Experience in underground coal operations would be extremely beneficial.

**About our “Extras”**:

- 100% reimbursement for the cost of approved courses and study;
- Paid study days for university study;
- Metarock tailored leadership programs;
- 2 Year anniversary watch + gifts for additional years of service
- Baby Benefit, Mum’s baby bonus & Secondary Caregiver’s new arrival leave can help parents support their family;
- A Bloody Great Cause, be rewarded by Metarock each time you reach a Red Cross Blood Donation Milestone;
- Hospital Help, have $250 contributed towards your private health hospital excess;
- Business improvement, safety and innovation rewards;
- Family Christmas parties;
- Employee Christmas gifts;
- Group Income Protection Insurance, discounted premiums for Metarock employees;
- Reimbursement for prescription safety glasses ($350);
- Salary Packaging;
- Motor Vehicle Novated Leasing;
- Employee Assistance Program (EAP), well-being assistance that’s free for all the family;
- Emergency shelter accommodation and paid domestic violence leave.

We have a strong philosophy of growing our own at Mastermyne. No matter your role we support our people to ignite their own learning journeys and this role is no different. It’s part of how we do business and is one of the reasons why people stick with us. We’ve proven that the Mastermyne Way goes a long way. It shapes our decisions, actions and behaviours and we seek out people to join our growing family that share these same values to keep pu