Technology Remote Operations Centre Leader 24x7

2 weeks ago


Perth, Australia BHP Full time

**About BHP**:
At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and objectives, and where the capability of our people is key to our success.

Come and be a part of this success.

**About TROC**:
Perth City Square is home to BHP’s Technology Remote Operations Centre (TROC). TROC operates 24 hours a day, 7 days a week supporting a wide range of safety and production critical Operational Technology (OT) to prevent or minimise impacts to our Minerals Australia assets caused by failure in critical technology services.

**About the Role**:
As a Technology Remote Operations Centre (TROC) leader, you will be responsible for leading and developing a team of technical specialists who monitor and respond to critical technology incidents.

This position adopts our Lifestyle Roster, working a pattern of days and nights, with a block of days off at the end of each swing/period. Employees on this roster will have two full weekends off out of four, and will rotate through the following shifts:
2 days of work, 2 nights of work, and 5 days off

2 days of work, 3 nights of work, and 4 days off

3 days on work, 2 nights off work and 5 days off

Shifts are 12 hours in duration plus handover time to the next team.

Working in the Perth CBD and reporting to the Superintendent OT Operations 24x7, your duties will include:

- Positively mould the team's values in line with the broader team and BHP's charter values
- Motivate, manage and engage your high performing team
- Leading the Major Incident Management process and engaging stakeholders during major events / incidents / changes
- Ensure safety standards are set up and respected

**About You**:
You will strive to influence culture, lead a team, and improve business procedures. Your experience in a similar position or environment will put you in a strong position to take advantage of this opportunity. It is essential to have the ability to communicate and engage with a team, as well as having emotional intelligence to help you navigate situation. It is critical that you display flawless safety behaviours because being safety focused is part of your daily routine.

Some desirable skills and experience for the position are provided below. We are willing to upskill and train the right individual in the following areas as well.
- Demonstrated experience supervising and leading a diverse team
- Ability to establish a positive and productive working relationship and culture among team members and other departments
- Analytical and problem-solving skills, with the ability to simplify complex information
- Strong time management skills
- Operational experience in industrial or mining environments is preferred but not required

**About Our Process**:
At BHP, we are committed to employing individuals who align with the BHP Charter Values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants suitability for a role including police / criminal background checks, medical, drug and alcohol testing, due diligence checks, right to work checks, and/or reference checks.

**Supporting a Diverse Workforce***:
The size and magnitude of our business not only provides significant opportunity for professional development, but also attractive salary packages with performance-based bonuses and a unique BHP employee share program.



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