Clinic Receptionist

**Clinic Receptionist / Administrator**

**About SereneKids Therapy**:
Welcome to SereneKids Therapy, located in Kingsgrove, NSW. We specialise in paediatric occupational therapy, helping children aged 2-12 unlock their full potential. Our clinic offers a dynamic and supportive environment for both clients and team members, conveniently located near public transport and cozy cafes. Join us in our mission to empower children and families to thrive.

**What We Offer**:

- A collaborative and fun work environment that supports personal growth.
- A role that allows you to build valuable skills in healthcare administration.
- The opportunity to make a real difference in the lives of children and their families.
- A family-friendly workplace with a focus on work-life balance.
- Team-building activities that promote diversity and inclusion.
- Competitive salary package with opportunities for growth.

**Who We Are Looking For**:

- A **dedicated Clinic Receptionist / Administrator**who will be the welcoming face and the organisational backbone of our clinic.
- This **part-time role** (**minimum of 4 days per week**) comes with the option to increase to full time, pending workload and capacity.
- You should excel in a fast-paced environment, be adept at multitasking, and have a friendly, service-oriented attitude.

**Key Responsibilities**:

- Act as the first point of contact for clients, both in person and via phone.
- Manage client bookings, appointments, and administrative tasks with accuracy and care.
- Oversee the daily clinic operations, ensuring smooth coordination between therapists and staff.
- Support financial processes, including billing, invoicing, and managing outstanding invoices.
- Assist in social media management and contribute to clinic growth initiatives.
- Maintain compliance with clinic policies and industry regulations, ensuring data privacy and operational efficiency.
- Coordinate clinic meetings, manage supplies, and ensure a clean and organised clinic environment.

**What You Will Bring**:

- **Experience** in administrative roles, ideally within a healthcare or therapy clinic.
- **Strong communication and organisational skills**, with attention to detail.
- **Proficiency in clinic management systems** such as PracSuite, Halaxy, or Cliniko.
- **Tech-savviness**, with strong Google Suite skills and the ability to quickly learn new software.
- Ability to handle confidential information with discretion and professionalism.
- **Interest in contributing to social media and marketing** efforts, with a creative approach to content creation.
- A positive attitude, ability to work under pressure, and willingness to contribute to a collaborative team environment.

**How to Apply**:
**Important Note**:
Join SereneKids Therapy and help us continue to create a nurturing and empowering environment for children, families, and our dedicated team. We can’t wait to welcome you

**Job Types**: Full-time, Part-time

Pay: $60,000.00 - $75,000.00 per year

Application Question(s):

- Do you have previous invoicing experience?
- What health / medical practice management software do you have experience with?
- What's your expected annual base salary?

**Experience**:

- Clinic coordinator: 2 years (preferred)
- Customer service: 2 years (preferred)
- People management: 2 years (preferred)

Work Location: In person