Store Support Officer

**About the job**:

- Chemist Warehouse is one of Australia's largest retailers, growing continuously year on year. With over 600 stores in Australia, New Zealand, Ireland, China, and Dubai, and many more exciting locations to come, the secret to our success lies in our exceptional customer service paired with competitively priced quality products. We take great pride in being innovative and responsive to the changing needs and challenges of the current market._

We are currently recruiting within the following regions;
- Newcastle & Central Coast
- Western Sydney & Hills
- CBD & Eastern Suburbs
- Inner West
- South West & Illawarra
- North Shore

**Position details**:
**Primary Focus**
The primary focus and responsibilities of this role are:

- To assist with new Store Setups, Relays, Relocations, and expansions of existing Stores within the group
- Reporting directly to Store Setup & support Manager, the incumbent will need to ensure all responsibilities are completed successfully and delivered in line with business requirements.
- The person must be comfortable with:

- Working within a team environment to complete tasks within assigned timeframes
- Working on their own to complete tasks within assigned timeframes
- Working and liaising with people from a diverse range of multicultural backgrounds and genders
- Travelling interstate and working in different stores within the group
- Training staff, New and existing

**Key Responsibilities**:

- STORE SETUP, RELAYS, EXPANSIONS & RELOCATIONS
- Assist with the setup of new stores by open date.
- Assist with relays & expansions of existing stores.
- Assist with relocations of existing stores.
- Implement Planograms at new store setups/relays.
- Implement Chemist Warehouse approved Merchandising at new store setups/relays.
- Assist with the preparation of merchandising materials for new store setups/relays.
- Assist with the development & testing of new Merchandising strategies for the Chemist Warehouse
- Assist store staff with Planogramming & Merchandising according to the My Chemist Retail Group guidelines.
- Assist with store support, providing training for new and existing staff.

**General Responsibilities**:

- When required, undertake additional projects or activities as directed by management.
- Act in accordance with all Group policies and procedures.
- Act in accordance with all policies, procedures practices and guidelines in the performance of accountabilities.
- Take all reasonable care for their own and others safety and wellbeing while at work.
- Demonstrate a professional attitude when dealing with store staff and work colleagues.
- As and when required, undertake additional projects or activities as directed by management.

**Qualifications and Experience**:

- Merchandising experience Preferred.
- Familiarity with computer software like excel, word etc.
- Knowledge of Chemist Warehouse Merchandising guidelines unnecessary.
- Experience with Planogramming is preferred.
- General Retail experience preferred.
- Drivers licence required.

**Personal Attributes**:

- Ability to communicate clearly and effectively both verbally and in writing.
- Ability to train staff when required.
- Great organisational skills and attention to detail.
- Ability to manage and prioritise tasks.
- Strong customer service skills.
- Ability to lift and manoeuvre heavy objects when required.
- Enthusiastic & Energetic.
- Excellent teamwork.
- Ability to work on their own.
- Ability to work well within set deadlines.
- Willingness to travel interstate.
- Willingness to learn.
- Adaptability to new environments.
- Hour Flexibility.