Internal Sales Coordinator

7 days ago

Wetherill Park, Australia Watson-Marlow Fluid Technology Group (WMFTG) Full time

**WM Australia - Watson-Marlow Pty Ltd, 5 Hexham Place, Wetherill Park, New South Wales, Austrailia, N**

**Why Watson-Marlow**:
At Watson-Marlow Fluid Technology Solutions you face different challenges every single day. You are empowered to dream bigger and work smarter. You have time to live your life outside of your job.

Our business is built by a diverse team of engineers, sales teams, marketers, administrators, designers, assemblers, chemists, web developers, accountants, analysts, programmers and many more. Globally we are united by our shared values that drive our culture. We want to be an employer where you make our difference.

Role intro paragraph / elevator pitch

**This role will focus on**:
Overall purpose of job
- Your role is to help Watson-Marlow Fluid Technology Group (WMFTG) sales staff, customers and distributors to place, process and fulfill sales orders.
- Purchase order processing and management.
- Talking to customers regarding pricing enquiries.
- Taking orders on the phone.
- Processing and production of invoices
- Production of any relevant documentation to assist with the above.
- Assisting the accounts department with receivable and payable as required.
- To help and provide assistance to other departments as required.
- To provide support to the field sales engineers when required.
- Other duties as required

Main duties and responsibilities:

- Liaising with customers and the sales team to process orders and invoices.
- To provide customers and potential customers with accurate information on spares and price enquiries.
- To handle orders as per departmental procedures, including liaison with other departments, suppliers and customers as necessary.
- Progressing invoice payment as required.
- Ensure all associated files both electronic and hard copy are kept up to date.
- To participate in the smooth day to day running of the Internal Sales department and to work with others as necessary.

**To be successful in this role, you will need**:
**Qualifications**:

- Able to communicate and foster relationships with customers and colleagues
- An excellent phone manner
- Prioritising workload
- Working in a largely unsupervised manner
- Working within procedural guidelines in a methodical manner
- Exposure to ERP system (AX preferred).
- Computer literate, able to create correspondence in Word and Excel.

**Experience**:
Experience in sales office environment

**Behaviors**:

- Customer Focus
- Collaboration
- Respect
- Safety
- Excellence
- Integrity

(Insert applicable work eligibility or whether we are accepting global talent)

Closing date: INSERT CLOSING DATE

**What’s in it for me?**

***We offer a range of attractive staff benefits including accessible employee forums, comprehensive pension packages, flexible working arrangements, private medical healthcare for all employees and inclusive employment practices.

**About Watson-Marlow**

Every day, we help companies across the globe to be more efficient and sustainable.

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