Sales and Customer Service Representative

2 weeks ago


Eastwood, Australia Accident Direct Australia Full time

**Accident Direct Australia** is an accident management company that is dedicated to helping people with all their accident needs which include not-at-fault accident recovery, accident assessments, accident replacement vehicles, accident consultation and much more

We are looking for passionate Sales and Customer Service Representatives to join our team to help contribute to promoting our services and deliver exceptional customer service.

**Your Role**:
Your role at ADA as a Sales and Customer Service Representative is to work with our team to come up with new ideas to help promote our services by creating content, acquiring CRM leads, social media posting, website design, etc.

Act as the primary point of contact for customers, addressing inquiries, concerns, and providing product/service information promptly and professionally.

Develop a strong understanding of our products/services and effectively communicate their benefits to potential and existing customers.

Your duties for this role is not meant to be limiting or restrictive so you can perform at your best.

**Requirements**:

- Valid NSW drivers license
- Fluent in English
- Previous sales or customer service experience
- Ability to communicate in a professional manner.
- Content creation skills (i.e photoshop, lightroom, _premiere_ pro, canva, etc)
- Website creation and design
- Exceptional Customer service skills
- Professional attitude

**Benefits**:

- Performance based incentives and negotiable pay.
- Opportunities for career growth and advancement within the company and our other divisions.
- Fun and inclusive work environment that values teamwork and collaboration.

**Job Types**: Full-time, Part-time, Casual

Pay: $44,643.86 - $72,557.07 per year

Expected hours: 40 per week

Schedule:

- Day shift
- Evening shift
- Morning shift
- Weekend availability

Supplementary Pay:

- Commission

Work Location: In person



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