Account Manager

Potential career progression with opportunity to learn from experienced staff
- Warm introduction into a portfolio of Government and Enterprise accounts
- Opportunity to socialise and network with clients to upsell

**Are you a passionate and driven individual with experience in the telco industry?**

**Do you excel in building strong connections with clients and managing accounts?**

Our client, a leading technology company, operates in Australia, specialising in providing cutting-edge communication and network solutions to businesses across various industries.

We are recruiting multiple roles for an
**Account Manager **to join our team based in Sydney, NSW full-time, selling into Government or Enterprise businesses.

**The Company**:
We are a reputable and successful company, transforming from a telecommunication to technological company and in the top 3 choices for organisations. Our primary focus is on offering high-quality communication and network solutions, including broadband internet, data centres, mobile services, and cloud-based products. We have an extensive fibre optic network but have expanded to provide further IT solutions to meet our customer’s needs.

We foster a culture of innovation, customer focus and employee empowerment. Our commitment to providing exceptional customer service and tailoring solutions to meet individual needs has contributed to their reputation as a customer-centric organisation.

We are a small, nimble, and fast to react to market compared to larger organisations, whilst signing significant clients such as a cybersecurity company such as StarLink, CommBank, Macquarie Bank and Roy Hill. We are targeting the government and enterprise organisations to provide simple solutions in regional, remote, and international locations. More than 5,000 organisations have switched to us including 200 government agencies.

We are hiring multiple roles for the business including Account Managers selling into Enterprise and Government sectors, to expand and join our team to grow professionally and collaboratively in Sydney.

**The Role**:

- Build and maintain strong, long-lasting relationships with clients (25-45 accounts)
- Understand clients' business objectives and provide tailored solutions to meet their needs.
- Collaborate with cross-functional teams to ensure seamless service delivery.
- Identify and pursue opportunities to upsell or expand services within existing accounts.
- Conduct regular business reviews to assess performance and address concerns.
- Stay up to date with industry and market trends, and competitor activities.

***
- Previous experience in the telecommunications industry is essential
- Proven track record of success in enterprise-level or government B2B sales, with a focus on relationship building and account management
- Strong understanding of enterprise software, cloud computing, cybersecurity, or related technologies
- Exceptional communication and interpersonal skills, with the ability to establish rapport and trust with clients
- Client-orientated focus and excellent rapport-building skills, with a focus on long-term partnerships
- Self-motivated and autonomous working remotely to exceed targets in a competitive sales environment

***

**What’s in it for you?**

Our client is a leading technology company that has a proven track record of success with existing enterprise clients and strong reputation in the industry which you will be able to work for as well as:

- Be part of the transition from a telco to technology company as they are acquiring new businesses and solutions such as Elon Musk’s StarLink
- Potential for career progression within the role to lead younger staff as well as to learn from more experienced employees
- Provided warm introduction into a portfolio of accounts in the Enterprise and/or Government sector
- Opportunity to socialise and network with clients to renew and upsell existing business rather than hunt new business