Advisor, Recover at Work

**Advisor, Recover at Work**
- **Temporary 12-month Opportunity**:

- **Clerk Grade 7/8**:

- **Sydney/ Parramatta/ Gosford with Hybrid and Flexible working arrangements**

**Let’s talk about the Opportunity**

Do you describe yourself as a passionate and experienced Injury Management professional in your LinkedIn bio?

Do you care deeply about best practise recovery at work processes, and pride yourself on being able to provide exceptional advice and take action?

If you answered yes to both questions then this is the role for you - allow us to tell you why

We have an incredible opportunity for an experienced and qualified Advisor to join our Safety and Wellbeing team, an important part of People and Culture here at DCS. We are solely dedicated to delivering outstanding recover at work strategies alongside our clever, dedicated, and successful team.

Reporting to the Senior Advisor, you will be responsible for providing best practice and comprehensive case management to achieve optimal recovery at work outcomes and delivering recovery at work services, in accordance with NSW workers compensation legislation, SIRA and iCare policies and guidelines including DCS’s Recover at Work program.

With a focus on early intervention, occupational rehabilitation, and recovery at work plans for complex or significant cases, you will maintain effective relationship with key stakeholders to support the implementation of strategies and achieve optimal outcomes to minimize costs and premiums, with a consistent customer-centric focus and dedication to wellbeing for our employees.

You’ll enjoy the opportunity to work cooperatively and collaboratively, exchanging information and assisting other team members to achieve team objectives and outcomes, and will be celebrated for sharing your wisdom and experience with the broader team and the cluster.
- Have a passion for injury management and supporting early and durable recovery at work outcomes for injured/ ill employees
- Comprehensive understanding of NSW workers compensation legislation and SIRA guidelines
- Experience in managing a mixed case load of worker compensation claims (both physical and psychological) and non-work-related matters
- Demonstrated experience partnering with internal and external stakeholders to provide advice relating to injury management and recovery at work to ensure timely, safe, and durable recovery at work of injured/ ill employees and mitigate risk of further work-related injuries
- Ability to work autonomously and in a multi-disciplinary team in a fast-paced diverse environment
- Effective communication skills with an elevated level of attention to detail to keep accurate and up-to-date records in accordance with legislation and compliance guidelines
- Skilled in quickly building rapport, influencing, and engaging with stakeholders along with a deep sense of ownership

**What might your day involve?**

No two days will ever look the same, but to give an idea:

- Deliver recovery at work services, in accordance with NSW legislation, policies, guidelines of SIRA (State Insurance Regulation Authority) and iCare including DCS’ Recover at work program.
- Maintain a high standard of customer service with internal and external key stakeholders.
- Work cooperatively within a team, exchange information and assist other team members to achieve team objectives and work outcomes.
- Provide peer support and advice to the members of Safety and Wellbeing team, People and Culture team and to the broader stakeholders.
- Be a willing, flexible, and agile member of the Safety and Wellbeing team and provide reliable, timely and quality services to internal and external stakeholders.
- Effectively influence key stakeholders e.g., insurer, employer, employee, health professionals; business partners in achieving optimal recovery at work outcome

**The DCS Difference**

DCS is a great place to work, and it’s not just us saying that We pride ourselves on being inclusive and know our people are our greatest asset.

Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works.
- Competitive salary range $101,947 - $112,849 p.a + super, commensurate with experience plus access to salary packaging. Don’t forget 17.5% leave loading
- State of the art offices across NSW (if you’re into that sort of thing)
- 35-hour work week - yes, you read that right Not to mention any hours you work over this; you get back as Flex time
- We celebrate diversity and embrace genuinely flexible working arrangements - talk to us about what flexibility could look like for you. This includes access to compressed working hours, working in a hybrid model or from home. We are all real people with real lives, and we think that deserves to be celebrated
- Excellent career development and learning development opportunities. We know