Peer Support Dog Program Administrator

At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. This is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you will join a team dedicated to bringing our vision to be a world leading ambulance service to life.

We are seeking a Peer Support Dog Program Administrator to provide business support and coordination for the Peer Support Dog Program across the state, within the Wellbeing and Support Services function. Responsibilities include technical and admin tasks, scheduling of Peer Dog visits across the state, identifying risks, and preparing reports to ensure the program runs smoothly for our Wellbeing and Support Services.

This is a Full Time, Permanent position. While WFH/Hybrid options are available, it is essential that the successful applicant maintains a presence at Doncaster in line with our hybrid working model.

**About the role**

Reporting to the Senior Manager, Peer Support and Pastoral Care, responsibilities of this position include, but not limited to:

- Coordinate, record and monitor documentation associated with the running of the Peer Support Dog program ensuring information is centrally recorded, confidentially managed and is readily accessible
- Ensuring maintenance of and compliance with program governance in line with relevant legislation and policy
- Process invoices, raise and track purchase orders and monitor and report against associated budget
- Provide professional services and business support relating to the Peer Support Dog program
- Foster constructive and effective working relationships with external providers to maximise delivery of services to AV employees and their families
- Assist with the selection process and induction of new Peer Dog handlers and their Peer Support Dogs

**About you**

To be considered for this position you will possess:

- Completion of a degree or relevant industry certification with subsequent relevant experience or an equivalent combination of training and relevant experience.
- Well developed communications skills, both written and oral, including the ability to prepare written information
- High level integrity and demonstrated ability to handle sensitive information and issues, maintain confidentiality and ensure compliance with relevant legislation, policies and procedure
- Familiarity with legislation governing animal welfare would be highly regarded

**Working at Ambulance Victoria**

As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking.

We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community. If you are ready to be an integral part in bringing our values of **Care, Accountability, Respect**and** Excellence** to life at AV, we want to hear from you

**Important information**

Successful applicants will need to be willing to complete pre-employment screening including references, misconduct and Police Checks.

This position is classified **AV3** under the Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2021

**How to apply**
- Cover letter outlining your experience and interest in the position
- Current resume
- A separate document addressing the key selection criteria from the position description.
- At all levels of our organisation_ a diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people._