Recovery Support Advisor

2 weeks ago

West Perth, Australia APM Full time

In this position as a Recovery Support Advisor, you will provide expert case management for APM Group’s internal workers compensation claims nationally and support to the National Workers’ Compensation Claims & Recovery Support Lead. **_This is an 8-month maternity contract role._**

**You will make an impact by**:

- Providing effective case management for APM internal workers' compensation claims nationwide.
- Reviewing new claims, liaising with leaders and injured team members, and establishing new workers' compensation claims.
- Monitoring and reporting on return-to-work activities and claim outcomes to Leaders and General Managers.
- Developing return-to-work plans in collaboration with Leaders, P&C leads, and allied health professionals.
- Providing information to injured workers regarding their rights and responsibilities.
- Maintaining accurate case notes and data spreadsheets in compliance with Service Level Agreements.

**To be successful in this role you will have**:

- 5+ years’ experience in a workers’ compensation claims and/or injury management role
- Experience managing complex claims
- Return to work accreditation in at least one Australian jurisdiction and willingness to learn others
- Strong negotiation and relationship building skills
- Excellent written and verbal communication skills and ability to work collaboratively and maintain confidentiality
- Proficient use of Microsoft Office suite of programs
- Willingness to follow directions and undertake projects

**Be rewarded for your success with**:

- Flexibility to work from home, any APM office or a mix of both offering work/life balance in an organisation with a clear mission and values.
- Grow your career in Human Services, across multiple global brands and geographies with extensive learning opportunities and networking programs.
- A range of benefits including discounts with major retailers, novated car leasing and corporate health insurance rates.
- Work for a large ASX listed organisation which is focused on delivering positive outcomes to all Australians.

**About APM Group**

We’re a diverse team of over 13,000 people across 11 countries with a shared purpose - to enable better lives. Our purpose is the common thread that lives in everything we do, and it starts with enabling better lives for our employees and their families too.

Our work enables the people we serve to realise their ambitions and aspirations through sustainable employment, independence, better health and wellbeing, and increased social participation.

**Ready to Join?

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