National Training Suites Coordinator

JLL supports the Whole You, personally and professionally.
Shaping the future of real estate for a better world.
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
**What this job involves**:
We are seeking a dedicated and personable individual to join our team as a National Training Suites Coordinator, focusing on concierge and reception duties. In this role, you will be responsible for providing an exemplary front of house experience for our esteemed client Home Affairs. This is a fantastic opportunity to contribute to a prestigious organization and showcase your exceptional customer service skills.
This is a fixed-term contract until end of June 2025.
**A snapshot of the role**:
Undertake concierge and receptionist duties, ensuring a welcoming and professional environment.
Coordinate activities with various JLL organizational units to ensure seamless operations.
Maintain attendance records and rosters in compliance with organizational policies.
Adhere to and promote the organization's health and safety policies and procedures.
Oversee the delivery of client service standards, adhering to policy and industry benchmarks.
Develop and nurture networks and collaborative partnerships with clients, staff, and management.
Attend meetings as a representative of the organization, maintaining confidentiality as required.
Assist the manager with additional tasks and participate in quality reviews and training sessions as needed.
Familiarize yourself with relevant building-specific Standard Operating Procedures
Stay up to date with Home Affairs and JLL history and business objectives.
**Sound like you? This is what we’re looking for**:
Preferred experience in a hospitality/hotel environment or office reception/concierge role
Excellent phone skills, including experience with multiple-line phone systems
Proficiency in Microsoft Suite of Applications
**What you can expect from us**:
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.