National Landcare Operations Manager

1. Key Responsibilities:

Office Administration and Facilities Management

• Provide high-level administrative support to the CEO, including meeting coordination, calendar management, preparation of materials, reports and operational recommendations
• Lead the development, implementation and ongoing management of document management systems to ensure org-wide compliance.
• Responsible for internal and external stakeholder communications.
• Facilitation of internal communication.
• Coach and mentor staff to support governance compliance, adoption of AI tools and resolution of administrative challenges.
• Provides assistance in travel bookings and approvals and ensures adherence to Policies and WH&S compliance and procedures are followed

Support Services Support

• Responsible for HR management strategies including recruitment, policy/practices, pay and conditions, contracts, training and development.
• Manage, monitor and report on operational and strategic HR issues and opportunities.
• Management of business IT needs and services including phone systems.
• Responsible for ensuring the smooth running of staff payroll and payroll processes are accurate and up to date.

Risk Management

• Ensure compliance with all relevant legislation including insurances.
• In collaboration with the CEO, ensure all activity complies with organisational risk management and legislative requirements for quality management, health and safety, environmental policies and general duty of care.
• Responsible for the effective and timely assessment of risks to health and safety and implementation of strategies identified to mitigate these risks.

Financial Administration

• Management of Philanthropic Fund.
• Management of budget planning processes and financial administration, including income, projections, expenditure, invoices, acquittals and reports in line with funding agreements.
• Establish and maintain compliant financial recordkeeping framework aligned with audit requirements.
• Provide monthly financial reports to CEO and prepare relevant documentation for the Board.
• Assistance in the preparation of accounts for funding applications and project acquittals.

Board Secretariat

• Coordination of Board meetings, including scheduling, logistics, agendas and minute taking.
• Assist with the preparation of presentations and strategic /operational reports for Board meetings and other key events.

Event Coordination

• Support planning for events, workshops, and community outreach activities.
• Manage event logistics, including venue selection, catering and participant registration.

Other

• Contribute to short and long-term organisational planning and strategy.
• Drive organisational initiatives that contribute to long-term operational excellence.

• Support the CEO in reviewing organisational performance.

• Qualifications/Experience:·

• Relevant tertiary qualification and/or demonstrated experience in complex administrative environments, ideally in a non-profit operational role.

• Strong analytical and problem-solving skills, with the ability to assess information and provide practical recommendations to senior leadership and the Board.
• Proven ability to build and maintain effective relationships with internal and external stakeholders.
• Experience in budget management and financial reporting, with proficiency in Excel and Xero.
• Excellent organisational skills, with the ability to manage competing priorities and coordinate cross-team project activities to meet deadlines.
• Outstanding written and verbal communication skills.

• Advanced computer proficiency, including using the MS Office suite and project management tools.

• What Success Looks Like in This Role – Operational Manager (NLN):

• The CEO is enabled to focus on strategic goals and partnerships.

• Projects and key initiatives are well supported, with coordinated activities and timely progress tracking.
• Financial systems are streamlined, with accurate invoicing, expense monitoring, and reporting that meets governance and funding requirements.
• The NLN Board, receives high quality information to support effective decision making.
• Internal collaboration platforms foster high performing collaborative teams across the NLN and with State and Territory Landcare Organisations.
• Governance and reporting are trusted and recognised as fit for purpose by the Australian Government.

• External stakeholders value the services and information provided through NLN events and initiatives.

• Our Values and Behaviours

Representative - Promoting the views and needs of the grassroots Landcare movement and its core philosophies of local decision making, community volunteerism and community benefits (ground up).

• Actively listens to and reflects the voices of grassroots Landcare communities in decision-making.
• Advocates for local knowledge and community-led solutions in national forums.
• Ensures that programs and policies are grounded in the needs and aspirations of volunteers and local groups.

Consultative - The views we represent are developed through consultation with our members.

• Seeks input from members and stakeholders before making decisions that affect them.
• Facilitates inclusive and transparent consultation processes.
• Communicates how feedback has influenced outcomes.

Non-Party Political - The diverse perspectives of Landcare communities inform the movement's bi-partisan approach and are not specific to any political party.

• Maintains neutrality in political discourse while advocating for community and environmental outcomes.
• Engages respectfully with all political stakeholders.
• Ensures messaging and advocacy are grounded in shared values, not party positions.

Knowledge-Based - We build, share, and apply evidence-based knowledge – traditional and new.

• Uses data, research, and lived experience to inform decisions and recommendations.
• Shares knowledge openly across the network to build collective capability.
• Seeks out and applies both traditional and innovative practices.

Networked & Collaborative - Connecting people with people and with the landscape, bonding within networks and bridging across them.

• Builds and nurtures relationships across the Landcare network and beyond.
• Encourages collaboration over competition.
• Connects individuals and groups to amplify impact and share resources.

Inclusive - We are inclusive of all persons and groups with similar aims and objectives as ours.

• Welcomes diverse perspectives and backgrounds into the Landcare movement.
• Proactively removes barriers to participation.
• Creates safe and respectful spaces for dialogue and collaboration.

Focused on Making a Difference - Producing real outcomes for the environment, for our Landcare communities, for the broader Australian community, for our partners and for government.

• Sets clear goals and measures progress toward meaningful outcomes.
• Prioritises actions that deliver tangible environmental and community benefits.
• Celebrates and shares stories of impact to inspire others.

Traditional Custodianship - We acknowledge the traditional custodians of all the lands and waters on which we live, work, and manage.  We recognise their deep connections, physical, and cultural to those lands and waters, and commit to learning, sharing and applying knowledge and practices of traditional custodianship in all we do and advocate for.

• Acknowledges and respects the cultural and spiritual connection of First Nations peoples to Country.
• Seeks opportunities to learn from and collaborate with Traditional Custodians.

• Embeds cultural awareness and respect into everyday practice.

• How To Apply:

Please submit a cover letter (maximum 2 pages) addressing the key responsibilities of the position and a CV by email to no later than Monday 13 October at 11pm.

For further information or queries get in touch with Michelle Young at or by email