Growth Enablement Coordinator

**Position Overview**

The Growth Enablement Coordinator - Outreach, Engagement, Brand & Sales plays a vital role in driving sustainable growth for Vines Therapy. This dynamic role combines client acquisition, community engagement, brand marketing, and sales support—all underpinned by accurate record-keeping and data management.

This is a **hands-on, proactive role** responsible for implementing activities that generate client leads, engage community partners, build brand visibility, and support sales outcomes.

**Key ResponsibilitiesClient Acquisition, Outreach & Sales**
- Manage client lead generation via CRM systems, website inquiries, and community networks
- Explain Vines Therapy services
- Encourage completion of intake forms
- Answer service-related questions
- Qualify leads to identify potential high-fit clients
- Coordinate and deliver client-facing presentations or introductory calls as needed
- Collaborate with the Executive Director on proposals and service agreements
- Track, report, and analyse lead conversion and sales metrics
- Support sales activation for new services or programs through targeted outreach campaigns

**Referrer & Community Engagement**
- Maintain accurate and up-to-date lists of referrers, partners, and community stakeholders
- Conduct outreach to key referrers (e.g. GP's, schools, community organisations) to:

- Share updates on services
- Foster relationships
- Arrange meetings and presentations
- Organise and participate in referrer appreciation initiatives
- Represent Vines Therapy at community expos, networking events, and industry conferences
- Gather and document feedback from referrers and partners

**Brand Marketing & Digital Presence**
- Develop engaging digital content for:

- Social media posts
- Website updates and blogs
- Basic video or visual content using design tools (e.g. Canva, Google vids)
- Schedule and publish digital content across channels
- Maintain brand consistency and voice across all communications
- Monitor digital engagement metrics and prepare reports
- Contribute to developing community-facing resources and educational materials
- Assist in creating marketing collateral and brand assets

**Data Management & Reporting**
- Maintain accurate CRM records for:

- Client leads
- Referrer contacts
- Community engagement activities
- Update mailing lists, contact databases, and reporting dashboards
- Ensure data is current, complete, and consistent across systems
- Prepare regular reports on:

- Lead generation
- Marketing performance
- Engagement metrics

**Cross-Functional Collaboration & Support**
- Collaborate closely with:

- Client Enablement team
- Business Enablement team
- Clinical Outcomes Lead
- Contribute to integrated growth projects and continuous improvement efforts
- Provide administrative support for growth-related initiatives as required

**Key Skills & Attributes**
- Strong written and verbal communication skills
- Confident engaging directly with clients, referrers, and community stakeholders
- Organised, detail-focused, and proactive
- Skilled in maintaining accurate records and databases
- Creative thinker with an eye for storytelling and engaging content
- Proficient with digital tools:

- CRM systems
- Social media platforms
- Canva or similar design software
- Able to juggle multiple priorities and deadlines
- Professional, friendly, and aligned with Vines Therapy’s mission
- Willingness to travel for events and community activities

**Qualifications & Experience**
- Tertiary qualification in Marketing, Communications, Business, or a related field—or equivalent practical experience
- 1-3 years’ experience in:

- Client acquisition, sales support, or business development
- Marketing, digital media, or community engagement
- CRM and data management roles
- Experience in health, allied health, or professional services is an advantage but not essential

**Strategic Outcomes & KPIs**
- Achieve monthly/quarterly targets for:

- Client leads generated
- Completed intake forms
- Sales conversions (e.g. signed service agreements, product sales)
- Maintain accuracy of CRM records and marketing databases
- Grow brand visibility metrics:

- Social media engagement
- Website traffic
- EDM open/click rates
- Support successful participation in community events
- Contribute to strong referrer relationships and retention

**Why Join Us?**
- Be part of a purpose-driven team transforming lives and communities
- Play a vital role in client acquisition and brand growth
- Work in a collaborative, supportive environment
- Enjoy flexible working arrangements and pathways for career development

**How to Apply**

If you’re passionate about growth, marketing, talent attraction, and making a positive impact, we’d love to hear from you

**Job Types**: Full-time, Permanent

Pay: $70,000.00 - $75,000.00 per year

**Experience**:

- Client Acquisition: 1 year (preferred)
- Marketing: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work