Reservations Manager

3 days ago

Merricks North, Australia Jackalope Hotels Full time

We are looking to continue to build our team of people who will buy into a culture of excellence and take pride in making our guest's experiences memorable at every opportunity. We acknowledge that our most valuable assets are our staff and we pride ourselves on developing future industry leaders.

**Reservations Manager**:
Are you ready to shape the future of reservations at one of Australia’s most iconic luxury destinations? Nestled in the heart of Mornington Peninsula’s wine country, Jackalope Hotel is more than just a getaway—it's a masterpiece. With luxury accommodation, hatted restaurants, a working winery, curated art installations, and bespoke event spaces, Jackalope offers an experience like no other.

This is your chance to lead at the intersection of luxury, art, and world-class hospitality. As the Reservations Manager, you'll oversee and manage the booking and reservations processes within the hotel. The primary goal is to ensure the hotel operates smoothly by optimizing room availability, managing customer inquiries and enhancing guest satisfaction. The role also involves contributing to the hotel's overall revenue management and coordination between different departments to deliver seamless guest experiences. This pivotal role demands vision, innovation, and a keen understanding of both data and people.

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