Business Services Manager

Full-time, Continuing Appointment _
- Reference number: 134325633**About the position**:
**As Australia’s first private, not-for-profit university, Bond University based in Robina on the Gold Coast seeks to be recognised internationally as a leading independent university, imbued with a spirit to innovate, a commitment to influence and a dedication to inspire tomorrow's professionals who share a personalised and transformational student experience.**

Are you a strategic leader with a passion for operational excellence and team empowerment? We’re looking for an experienced Business Services Manager to play a pivotal role in shaping the success of our Faculty of Health Sciences and Medicine across five locations. This is more than just a management role — it’s a chance to:

- Lead and inspire a skilled team of professional staff, cultivating a collaborative, solutions-focused culture that thrives on continuous improvement and innovation.
- Elevate service delivery and drive operational excellence
- Use your expertise to influence decision-making and support our strategy

**Join Australia’s top university for teaching* and enjoy staff benefits including**:

- Free staff car parking
- 36.75 hour standard work week
- Access to flexible work/work from home arrangements#
- Up to 18/26 weeks of parental leave#
- Generous salary packaging options for FBT and Non-FBT items#
- 17.5% of base salary leave loading
- Staff wellbeing program
- Free & Confidential Employee Assistance Program available for all staff
- Study assistance for staff and dependents#
- Corporate health and finance discounts
- Onsite Medical Centre and Counselling Services
- Onsite Sports Centre including gym, fitness classes and pool#

We are seeking a dynamic and experienced Business Services Manager to join our Faculty of Health Sciences and Medicine. This role is pivotal in providing high-level operational advice and support to the Faculty Business Director and senior staff, ensuring effective resource management, service delivery, and governance across our five locations. You will:

- Lead and mentor a team across financial services, HR, executive support, and office operations.
- Drive business improvement projects that streamline services and improve outcomes.
- Build strong partnerships with internal and external stakeholders to support strategic initiatives.
- Manage contracts, agreements, and compliance with a keen eye for detail and quality.
- Implement operational plans that align with Faculty goals and university-wide strategies.
- Implement and manage Faculty strategic and operational plans.

**About the person**:
We are seeking someone who’s not just experienced, but strategic, proactive, and people-focused — someone who thrives in a dynamic environment and leads with confidence.

**Essential Criteria**:

- A relevant degree or equivalent professional experience of at least 5 years in a senior operational or administrative role.
- Demonstrated success leading high-performing teams across multiple sites.
- Strong financial acumen and experience with HR and service contract management.
- Change management and process improvement skills with a results-driven mindset.
- Outstanding communication and stakeholder engagement abilities.

**Desirable Criteria**:

- Qualifications in business, finance, or related disciplines.
- Experience in higher education or healthcare environments.
- Knowledge of Agile or LEAN methodologies.
- Familiarity with Microsoft 365, including SharePoint, Power BI, and Power Automate.

**Salary details**:
The salary for the position commences at $109,525.60 per annum, plus 12% superannuation.

**Additional information**:
**Application and submission details**:
For further details regarding this appointment, please reference the Position Description and Selection Criteria.

**Applications close: 11:59pm, Sunday 4 May 2025.**- Please note, the successful applicant will be required to produce a certified copy of their highest qualification received prior to commencement of duty._

**Conditions of employment are offered under a Bond Workplace Agreement (BWA).**

Please advise the Talent Acquisition Team if you require any reasonable accommodations to assist you at anytime during the recruitment process.

**For more information, visit**Supporting diversity at Bond | Bond University | Gold Coast, Queensland, Australia

Bond University Privacy Policy
Eligibility criteria or membership fees apply
- Australian Financial Review’s Best Universities Ranking 2024

**Applications close**:
4th May 2025