Hotel Receptionist

1 week ago

Melbourne, Australia Best Western Queen Victoria Market Full time

**About Us**:
We are hiring multiple hotel reception staff for our recently built hotel. Best Western Queen Victoria Market Hotel is a 4 level, 42-bedroom hotel located in West Melbourne. Just a 1-minute walk from the Melbourne’s famous Queen Victoria Market, Best Western Queen Victoria Market Hotel is an ideal hotel for both international visitors and local visitors.

**About You**:

- Experience in hotel reception role is preferred
- A genuinely warm & welcoming demeanour
- Availability to work mornings, evenings and weekends
- Full working rights in Australia

The successful applicant will demonstrate a passion for customer service, excellent communication, interpersonal and time management skills, experience in hotel reception role, strong attention to detail, a high standard of personal presentation and a Can-Do Attitude.

**What you will do**:
Job role will include but not restricted to:

- Ensure efficient, friendly and professional service is provided to all guests.
- Warmly welcome & serve our guests.
- Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
- Attending to guests’ requests and complaints.
- Secure payment, verifying and adjusting billing as needed
- Check cleaning standards before checking in guests

**How to apply**:
Please send your CV along with a cover letter outlining why you are a great fit for this position

**Job Types**: Full-time, Part-time, Casual

**Salary**: $21.25 per hour

Schedule:

- Monday to Friday
- Public holidays
- Weekend availability

Work Authorisation:

- Australia (required)

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