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QA Officer
2 weeks ago
Great Company Culture
- Opportunity for Growth
- Generous Employee discount
This role is responsible for driving the quality and fit of apparel, ensuring that the companies standards are met and exceeded through all stages of development and bulk, whilst eliminating quality issues that may lead to customer refunds.
**Responsibilities**:
- Carry out full preparation for fit sessions: assess the sample to review garment construction e.g. tension, fabric type and garment.
- Fit garments with Designer/Buyer to ensure samples are to agreed specifications as per ‘Design Brief’ and agreed delivery dates can be maintained.
- Take full responsibility for approval of styles to bulk production.
- Drive the pace of fit sessions, take full ownership that styles are fitted in the correct order and on time - in line with critical path per department.
- Promote, publish and use standards, sales and key block shapes to maintain consistency of fit and quality levels.
- Update standards and key block shapes as required and publish to key stakeholders.
- Support Buying, Design and Suppliers by proactively offering focused solutions to technical problems encountered during development and production; Drive and promote opportunities for product improvement.
- Effectively escalate issues to buying that may impact delivery (i.e.: re-work, re-style, extra sample) and agree actions to ensure full clarity.
- Provide clear and direct technical instructions to offshore offices within the required timeline.
- Communicate effectively to internal stakeholders; show commercial acumen when advising; offer the problem and the solution.
- Ensure that verbal and written communication is clear, comprehensive, appropriately timed and accurate.
- Promote the production / supplier relationship and manage this effectively to minimise risk and promote smooth running of the department.
**Experience**:
- Minimum 3-5 years’ work experience in a technical position in the fashion industry.
- Computer literacy in Microsoft Office (Excel, Outlook and Word).
- Computer literacy in QA related software.
- Full understanding of critical path management as applied in a retail environment.
- Sound knowledge of garment construction, pattern making and grading.
- Full understanding of the fit and sealing process as applied in a retail environment.
- Sound understanding of the commercial production process as applied in a retail environment.
- Full understanding of the commercial têxtile testing process
- Full understanding of quality standards and legal labelling requirements.
