Channel Operations Coordinator

5 days ago

Sydney, Australia Tyro Full time

Why work for Tyro

We're not just like every other bank. Tyro has always been a tech company at heart, but fostering a diverse and inclusive environment, and a passion for continuous learning has always been one of the most important parts of our company's culture.

Tyros are a highly collaborative mix of people. You will work closely with our awesome teams and individuals in engineering, product management, customer support, sales and other functions within the business. Our strong team of 600+ Tyros, just like our customers, are the lifeblood of our business. We go to great lengths to ensure a positive and enjoyable employee experience for all. Everyone is committed to delivering great outcomes for our customers, and you will have the chance to change the face of payments and commerce for Australian businesses.

About the role:
We’re looking for a proactive and detail-oriented Channel Operations Coordinator to join our Sales & Partnerships team. In this role, you’ll provide critical operational and administrative support that keeps our sales engine running smoothly. Working across both the Direct Sales and Partnerships functions, this is a great opportunity to learn the ins and outs of how a high-performing sales organisation operates.

What you'll do:
- Be the go-to support for our Partner Managers and Business Development Executives.- Act as a key contact for partners, managing queries and requests with professionalism and efficiency.- Own and improve operational processes, from updating Salesforce queues to refining internal SOPs that drive pipeline velocity.- Coordinate internal and external sales events, conferences, and meetings, ensuring every detail is covered.- Support the delivery of strategic projects and campaigns, contributing to key commercial outcomes.- Generate reports and insights to track performance and support decision-making across the team.

What you'll bring- 2+ years’ experience in a sales operations, sales support, or similar coordination role.- Comfortable using CRM tools (like Salesforce) and software like Excel and PowerPoint to stay organised and drive efficiency.- A proactive mindset, you're always looking for ways to improve how things are done.- Strong attention to detail, with the ability to juggle multiple priorities and switch contexts with ease.- Excellent communication skills and a collaborative, can-do attitude.

Perks and Benefits

We’ve worked hard to create an environment that’s big on diversity, inclusion, and flexibility, and one that suits the changing needs of_ _our people across Australia. Here are just some of the things Tyros tell us they love about working here:
- A hybrid working policy that truly enables you to live your best life- Learning and career development opportunities- 16 weeks paid primary carers leave- 12 weeks paid secondary carers leave- Annual team-based volunteer day- We're a social bunch, we love a weekly team social event, snacks, a selection of craft beer, wine and non-alcoholic beverages, ping pong and video games- Taco Tuesdays- Mental health and wellness initiatives- Personal finance initiatives

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