Ndis Coordinator of Supports

**About the business**

Are you passionate about making a difference in the lives of people living with a disability? Are you looking to work in a caring, supportive team?

Bright Coordination is a registered provider of Level 2 Support Coordination and Level 3 Specialist Support Coordination services to NDIS participants across the Gold Coast, based in Robina.

As a Support Coordinator you will partner with our participants, their families, carers, and providers to assist them in understanding, implementing, and coordinating their NDIS Plan. Through participant-focused collaboration and coordination, we ensure that that our participants have choice, control, and independence with their plan, and empower them to achieve the best possible outcomes to live the life they choose.

**Benefits and perks**
- Full-time position
- Flexible and family-friendly workplace
- Newly renovated office on the water in Robina
- Access to internal and external training opportunities and workplace mentoring
- Open and friendly working environment
- 17.5% annual leave loading
- Free parking

**Key responsibilities**
- Manage a portfolio of participants and collaborate with the team
- Review and assess the budget, funding, and services available for participants
- Coordinate and connect NDIS participants with relevant support providers
- Support participants to understand their NDIS plans, goals and objectives and use of the NDIS portal
- Assist participants to understand their rights and build their confidence so that they can make informed decisions
- Assist participants to strengthen their capacity to establish networks, maintain support services, linkages, and relationships
- Build rapport and strong working relationships with participants and stakeholders
- Strive for solutions that proactively reduce participant's barriers and risks
- Complete all required reporting in a timely manner
- Proactively manage and update key participant information and documentation where required
- Implement strategies to ensure seamless communications across all networks
- Work with external service providers & suppliers to ensure the best outcome for participants
- Develop and maintain quality working relationships with each participant and their stakeholders

**Skills and experience**
- Demonstrated ability to work in a person-centred environment to build capacity, choice, and control
- Ability to build and maintain rapport with a diverse range of customers and stakeholders, including people living with a disability, cultural diversity, and language other than English
- Prior experience in the disability sector
- Relevant qualifications in the disability sector
- Have experience and/or knowledge of the National Disability Insurance Scheme (NDIS)
- Educated in the NDIS price catalogue, NDIS plan budgets and participants pathways
- Strong knowledge of mainstream services and community supports, and experience in community networking
- Ability to develop effective working relationships with team members, people with disabilities, their families, and stakeholders
- Have experience in coordinating person-centred supports
- Demonstrate problem solving skills using a logical and efficient approach
- Ability to work independently and as a collaborative team member
- Excellent written and verbal communication
- Technologically savvy
- Outstanding time management skills for management of plan assessment, reviewing and reporting
- Proven ability to meet administration, report writing and compliance obligations

**Desirable**
- Understanding of the NDIS including an understanding of the rules for reasonable and necessary supports
- Experience with a diverse range of disabilities
- Experience in support coordination, and/or community services
- Ability to advocate on behalf of participants and a commitment to participant’s choice and control

**Requirements**:

- NDIS Worker Screening Check (or current valid Yellow Card)
- Working with Children Check (Blue Card)
- COVID Vaccination Certificate (or a Valid exemption)
- Current drivers license and reliable vehicle

If you are a team player able to work autonomously in a fast-paced environment and are looking to make a powerful difference in the lives of people with a disability, we would love to hear from you.

Please submit your resume and cover letter for this great opportunity.

**Salary**: $70,000.00 - $79,999.00 per year

Schedule:

- 8 hour shift
- Day shift

Ability to commute/relocate:

- Robina, QLD 4226: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- How many years' experience do you have as a Support Coordinator?
- Do you own or have regular access to a car?
- Have you completed a qualification in disability?
- Do you have experience working with young people with complex needs?

Licence/Certification:

- Working with Children Check (Blue Card) (preferred)
- Driver Licence (preferred)

Work Authorisation:

- Australia (preferred)