Behavioural Science Technical Lead

2 weeks ago

Melbourne, Australia Insurance Australia Group LTD Full time

Behavioural Science Technical Lead

Create impact as a **Behavioural Science Technical Practice Lead.**
Join the largest insurance group in Australia and New Zealand. We're here for you. Are you ready?

**YOUR ROLE**

We are excited to advertise for a 2 year fixed term contract role in our Direct Insurance Australia Division (DIA). As Behavioural Science Technical Practice Lead, you'll be responsible for assuring the technical rigour of concepts and methods used in the Behavioural Science team's work, to drive consistency, quality, and continual upskilling in behavioural science best practice. Reporting directly to the Manager of Behavioural Science and Digital Content, you will play an integral role in developing and growing the behavioural science capability at IAG.

You'll ensure best-in-class behavioural science (BeSci) delivery and outputs (behavioural diagnoses, experimental design, behavioural audits, evaluations, discovery packs), by providing technical expertise to BeSci delivery and QAing concepts and method used by the team. You'll have the opportunity to coach more junior colleagues when appropriate and work with colleagues in Digital CX and beyond to create BeSci champions upskilled in experimentation methods.

We welcome applicants from either Melbourne, Sydney or Brisbane.

**ABOUT YOU**
- Experience in leading and delivering end-to-end Behavioural Science led projects (identifying behavioural change opportunities, generating behavioural insights, designing and empirically testing behaviourally informed solutions, long-term impact evaluation)
- Strong behavioural research and experimental design and statistical analysis skills
- Strong project management skills
- Leadership, diverse stakeholder engagement and strong influencing skills
- PhD, Masters, or equivalent academic qualification in Behavioural Science or a related field

Applications close **Monday, 4 March at 23:59pm.**

**ABOUT US**
IAG is not only the largest general insurance group in Australia and New Zealand, underwriting over $AUD13 billion of premium per annum, we're also a tech and research facility, a hub for climate change experts and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life's moments hit hardest.

You'll know our brands - CGU, WFI, NRMA Insurance, AMI, NZI, and State Insurance to name a few. Together they turn our IAG purpose of making your world safer into action by helping, supporting ambitions and making insurance accessible.

When you join IAG, you're not joining one brand. You're joining a large purpose-led, Trans-Tasman group dedicated to making your world a safer place.

We're ready to grow your career, acknowledge every part of you, recognise your brilliance, lead you with purpose and help you live your own purpose through us.

**At IAG you can enjoy**:

- Flexibility and support so you can live life to the full.
- Receive meaningful recognition through an award-winning system.
- Join great employee network communities.
- Access up to 50% off home and motor insurance.
- Grow your financial future with 13% superannuation as standard

We're committed to the reconciliation movement in Australia for First Nations people and focus on providing a safe and supportive work environment for all our employees. You can find our Reconciliation Action Plan on our company website.

Job ID 41962

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