Water Management and Data Entry Assistant

18 hours ago

North Sydney, Australia Eutility Pty Ltd Full time

**Company**

Eutility an Australian privately owned company who commenced their first operations in Sydney, late 1979. With offices around Australia and in Singapore, Eutility is a leader in energy procurement and environmental services and is renowned for the great care we take with clients and employees alike. We believe in a service-first policy and always ensures that clients receive a dedicated account management team on top of our technologically advanced services.

**Accountabilities** **&**Tasks*

Water Accounts
- On boarding of new water accounts
- Uploading of water invoices
- Client liaison
- Monthly client report preparation
- Assisting in the preparation of proposals
- Query resolution and tracking via CRM system
- Preparation of payment files

Reporting Preparation
- Monthly client usage reports
- Embedded network reports
- LGC reports
- Water billing and usage reports
- General Assistance
- Uploading data files into databases

Assistance with
- Producing reports using MS Excel and Access and in-house systems as required including management information reports
- Running analytics exercises of large data sets including querying databases and manipulating outputs in excel spreadsheets
- Responding to queries and alert resolution
- Preparation of presentations as required
- All reasonable requests as required

Team Participation
- Collaborate with technical teams for development of new product features and solutions based on customer interactions and feedback
- Work collaboratively with team members for delivery of team services
- Assist in the delivery of training to the operation and sales teams
- Participate in all training provided and use their best endeavours to ensure qualifications are successfully achieved
- Work collaboratively with Eutility suppliers and partners
- All reasonable requests as required

**Skills / Experience**
- Computer literate at intermediate-advanced level including (MS office suite & internet)
- Date entry experience
- Excellent telephone manner, communication skills and customer service
- Experience within an administration support role
- Excellent written and communication skills
- Demonstrated ability to take initiative in problem solving and in exercising judgement
- Have the ability to multi-task and pay close attention to detail

Flexible work from home.

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00 - $55,000.00 per year

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

COVID-19 considerations:
Eutility follows all Government advice for a safe working environment.

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