Family Support Worker

**Position Description - Family Support worker**

**Location**:
Penshurst NSW

**Employment Type**:
CA - Casual

**Reports to**:
Service Director, Intensive Support

**Salary**:
Social, Community, Home Care and Disability Services Industry Award 2010 (SCHADS AWARD) Grade 2.2 - 2.4

**Support Worker**
- Working across the Greater Sydney area
- Mileage paid for private car use
- Work is needs based and casual

**Support Workers **are responsible for supporting young people placed in Child Protection and Out-of-Home-Care providing direct work and support, as and when required.

**About the role**

Intensive Support acknowledges the traditional custodians of country throughout Australia. We pay respect to them and to the Elders past, present and future.

Intensive Support is a community service providing out-of-home-care services to young people on child protection court orders who cannot live with their parents or guardians.

We are currently seeking enthusiastic and motivated **casual Support Workers** to provide services to children in out-of-home-care. These services include mentoring, supervising family visits, transportation and providing respite care.

**Essential Criteria**:

- NSW Working with Children Check
- National Criminal History Check
- Current First Aid Certificate
- Australian Class C Driver’s License
- Full time access to a comprehensively insured car
- Excellent interpersonal communication skills
- High attention to detail
- Computer and Microsoft suite literate
- Experience engaging with young children/youth

**Desirable Criteria**:

- Completed or are working towards a minimum Cert III in Community Services/YouthServices
- Experience in working with children who have experienced trauma

**The Role**:

- Provide supervision and transport for family visits
- Provide respite care services by caring for children and young people
- Identify and support the physical, emotional and relational needs of the children and young people within our care
- Manage complex and challenging behaviours
- Help young people to engage with their local communities and culture
- Adhere to our Child Safe Code of Conduct and Company Values at all times
- Provide various types of support to Children and Young People placed in Child Protection and Out of Home Care settings
- Collaborative support, advocating for people
- Assist in care/behaviour plans for people
- Completion of required documentation, for operational compliance
- And ensure compliance of company policies and child protection procedures

Experience and Skills required:

- Be energetic and enthusiastic,
- Have a passion for working with young people with complex mental health challenges
- A certificate in Human Services and or a similar relevant field (not mandatory)
- Confidence and ability to deal with difficult situations
- Experience in Children & Youth work
- Training and/or experience supporting people from trauma backgrounds including child abuse and neglect (not mandatory)
- Current Australian “C” Class driver license, is a must and your own fully insured/registered vehicle
- Availability during weekdays, during afternoon and early evenings, weekends
- Applicants must reside in Australia to be eligible for consideration
- National Police Check and NSW Working With Children Certificate (mandatory)
- 100 points identification (mandatory)
- Vaccination for COVID-19 or holding an exemption for COVID-19 (mandatory)

Intensive Support is committed to a culturally diverse workforce and all applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability status, or any other characteristic protected by law. We encourage First Nations peoples, people from CALD backgrounds, LBTQI+, neurodiverse and people of all abilities to apply.

**Selection Criteria**
- Please demonstrate where you have applied principles of empathy, patience, and understanding when supporting a child or young person with a mental health problem?
- Every child or young person you support will be unique, so it's important to understand how you might be able to help someone achieve their goals. How will you help people you are supporting to achieve there goals?
- Please discuss your communication and relationship development strengths that will help to build rapport with the child or young person you will be supporting?

Please submit a COVER LETTER with your resume, addressing the above questions.

Thank you for your interest in this position

**Job Type**: Casual

**Salary**: $39.02 - $54.98 per hour

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Flexible hours
- Monday to Friday
- Morning shift
- On call
- Public holidays
- Shift work
- Weekend availability

Supplemental pay types:

- Overtime pay
- Penalty rates

COVID-19 considerations:
As per NSW Government health guidelines

Licence/Certification:

- First Aid Certification (required)
- Working with Children Chec