General Services Manager

2 weeks ago


Birtinya, Australia Arcare Aged Care Full time

**General Services Manager | Arcare Birtinya**
- Join the largest private residential aged care provider in Australia
- Brand new facility
- Fantastic opportunity to develop your career in our growing business

Arcare are searching for an experienced and passionate General Services Manager who has the ability to lead by example whilst empowering their workforce.

**Why join us?**

Our Relationship-First Approach values the interdependent relationships between clients, team members, volunteers, and family. We are committed to nurturing the well-being of everyone involved in these relationships as we focus on respecting the citizenship and rights of the people receiving care and support. We believe that consistency is the key to fostering trusting relationships between clients, team members and families.

**About the Opportunity**:
The General Services Manager provides strong and effective leadership and support to the Residence Manager, the business and its employees on all services, other than those associated with clinical responsibility whilst supporting the overall achievement of both the organisations strategic business plan, and the functional operations of the business.

**The successful applicant will possess the following**:

- Experience in a similar role within Aged Care or the Health Services Sector is highly desirable
- Strong leadership and excellent communication displaying a high level of interpersonal skills
- Ability to manage and lead teams
- Proven ability to influence and negotiate to achieve beneficial outcomes
- Knowledge of contemporary operational management principles
- Pragmatic and logical in approach
- Proven decision maker
- Proven ability to manage & successfully deliver projects on time and on budget
- Must be results driven and focused
- Knowledge and experience in rostering and coordinating a rostered team
- Ability to understand financial management process (ordering, reconciliation, reporting)
- NDIS Card
- Fully approved Covid19 Vaccination Status

**How to Join the Team**:
**Arcare is an NDIS provider **_-_**_As a mandatory State Government requirement from 1 February 2021, all applicants are required to undergo a NDIS Check_

**All successful applicants will be required to be fully vaccinated against Covid as an inherent requirement of the role.**

Arcare _is a smoke free site &_ an equal opportunity employer.


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