Technical Operations Manager

5 days ago

South Brisbane, Australia Abano Healthcare Full time

**Company Description**
At Abano Healthcare Group, we’re dedicated to fostering a supportive and innovative environment for our clinicians. As the largest dental support organisation in Australia and New Zealand, we provide access to state-of-the-art equipment, robust learning opportunities, and mentorship programs.

We are seeking a highly skilled and motivated Technical Operations Manager to oversee and optimize our organisation's technical infrastructure, operations, and team performance. In this pivotal role, you will lead a team of skilled professionals, manage external vendors, manage technical projects, and ensure the reliability, scalability, and efficiency of our systems to support business goals.

Key Responsibilities:

- Operations Management:

- Oversee the daily operations of IT and technical systems, ensuring mínimal downtime and maximum efficiency.
- Develop and enforce operational processes, standards, and best practices.
- Team Leadership:

- Lead, mentor, and manage a team of technical professionals.
- Foster a collaborative and innovative team culture, promoting continuous learning and professional growth.
- Technical Strategy:

- Collaborate with senior leadership to align technical operations with business goals.
- Develop long-term strategies for infrastructure improvement, technology upgrades, and resource optimization.
- Work Management:

- Be technical lead for technical projects, ensuring they are delivered on time, within budget, and aligned with business requirements.
- Manage vendor relationships and oversee procurement of technical tools and services.
- System Performance & Reliability:

- Monitor and maintain systems, networks, and platforms to ensure high availability and performance.
- Develop and implement disaster recovery and business continuity plans.
- Compliance & Security:

- Ensure adherence to industry standards, regulatory requirements, and cybersecurity best practices.
- Proactively identify and mitigate risks related to system vulnerabilities or operational inefficiencies.

**Qualifications**
Experience: 8+ years in IT/technical operations, with at least 2 years in a managerial or leadership role. Previous experience as a level 3 Amdin Highly regarded.
- Strong understanding of IT infrastructure, cloud platforms, and network operations.
- Microsoft Stack Expeience
- Meraki Network Admin Experience
- MSP Experience
- Azure competency and experience is essential for this role.
- Proven ability to lead and improve technical teams.
- Strong problem-solving and decision-making capabilities.

**Additional Information**
If you’re ready to make a difference and take the next step in your clinical leadership journey, we’d love to hear from you Please submit your resume and cover letter detailing your experience and alignment with this role.

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