Complex Care Coordinator

**Attention Registered Nurses**
- Are you an experienced Registered Nurse looking for a change of pace in your career? Are you tired of doing shift work and want to work full-time? Or are you simply looking for a new challenge? Then consider a position with Care Plus Services coordinating and guiding the supports for our complex care clients._

**About the Company**

Care Plus Services operates with a single goal in mind: to provide caring, effective, empathetic and quality care for vulnerable persons within our community. With 11 years of operations, and a leadership team that possess 40+ years experience in the disability industry, there is always support and knowledge sharing to develop a collective understanding of the NDIS and the services Care Plus Services provides. The company is continuously growing and leaning head first into challenges that were not previously experienced in modern business, facing the likes of COVID head on, in an industry that was heavily impacted, and ensuring staff and clients were fully supported to meet these challenges.

We pride ourselves on getting the right match between support worker and client. Good relationships and trust are key to assuring a mutually beneficial partnership. We maintain a culturally responsive and diverse workforce and support our staff throughout their journey with us at Care Plus Services. This is where you come in

**About the Role**

The Complex Care Coordinator’s main purpose is to ensure a safe, quality service in line with regulatory obligations, for clients who have complex care needs. This includes the development of complex care plans and oversight of support delivery.

**About You**

To be successful in the role, we are looking for an experienced professional who possesses the following traits;
- Understanding and empathetic of the challenges faced by vulnerable people and those supporting them (formally and informally)
- Adaptable to dynamic situations
- A quick learner
- A great problem solver
- A strong communicator
- A Multi-tasker
- High level verbal and written communication skills
- High level relationship management skills
- Ability to work to targets and to work independently

**Qualifications and Experience**
- **Essential**_
- Bachelor degree in the field of nursing with proven experience as a registered nurse
- Registration with the Australian Health Practitioner Regulation Agency (AHPRA) as a Registered Nurse
- Excellent knowledge of nursing care methods and procedures
- Excellent knowledge of High Intensity Personal Support needs incl emergency care
- Highly developed understanding and ability to use Microsoft products including Word, Outlook, Excel and PowerPoint
- **Desired**_

Whilst the following are not necessary, this experience may set you apart from other applicants:

- Understanding of the Community Services sector including underpinning legislative frameworks
- Demonstrated experience in Leadership including performance management
- Relevant Qualifications in the community sector (Diploma in Disability or equivalent)
- Experience in quality assurance/compliance activities
- Experience in NDIS support coordination or case management

**Applications**

If you need any further information about this job opportunity, please contact our main office on (02) 6239 3830.

**Salary**: $80,000.00 - $85,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Fyshwick, ACT: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have a Bachelor degree in the field of nursing
- Do you have current registration with the Australian Health Practitioner Regulation Agency (AHPRA) as a Registered Nurse?

Licence/Certification:

- Driver Licence (required)

Work Authorisation:

- Australia (required)