Disputes Resolution Officer

13 hours ago

Adelaide Region SA, Australia Gallagher Full time

**Your Role**

The role of the Dispute Resolution Officer is to deliver a professional and customer focused workers compensation claims service for all SA clients with an emphasis based on quick and efficient decision-making that resolves disputes expeditiously and fairly.

The major accountability for this role is to conduct dispute resolution processes in a manner which will maximise worker and employer satisfaction and minimise costs related to disputes.

**We’re interested in hearing from people who possess**:

- Ability to make decisions, influence and negotiate outcomes;
- Excellent time management and organisation skills;
- Ability to build rapport with key stakeholders;
- Excellent communication and interpersonal skills;
- Sound knowledge of Workers Compensation Claims Management and the Return to Work Act 2014.

**You will add value to Gallagher Bassett across the following**:

- Providing high quality customer service to internal customers, injured workers, employers and legal representatives;
- Undertaking tasks associated with the preparation of SAET conferences;
- Liaising with ELP’s to review advice and provide instruction;
- Formulating settlement options;
- Ensuring dispute outcomes are effectively communicated and actioned with all key stakeholders;
- Maintaining compliance with relevant Acts and RTWSA Instructions.

**If you live our values and demonstrate the people capabilities, we can not only offer you great career opportunities, but on a day to day you’ll experience the following**:

- True flexible work hours
- 2 Paid Volunteer days per year
- Staff referral incentive
- Opportunities for ongoing education and development
- Service recognition awards to celebrate your contribution to the company
- Employee assistance program for yourself and your immediate family members
- Staff benefits program with a wide range of discounts on offer
- The opportunity to work for a company that gives back to the community through our Gentle Bear program
- A fun, supportive and inclusive working environment

**A brief overview on GB**:
Gallagher Bassett is Australia’s largest Third Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.

Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, employing over 1000 staff.

GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance

**If this sounds interesting to you - we want to connect**

**Only people with the right to work in this country will be considered for this role.

  • Dispute Resolution Officer

    1 week ago

    Adelaide Region SA, Australia humm Full time

    **We Dream. We Design. We Deliver.** This is the place where you’ll be hands on. Where new ideas are welcomed and expected. At every level - and in every role - we’re doers and builders. Not Managers and minders. **humm**group (ASX-HUM) is one of Australasia’s most successful and enduring fintech organisations with a proud legacy of rewriting the...

  • Dispute Resolution Officer

    1 week ago

    Adelaide Region SA, Australia Gallagher Full time

    **Your Role** The role of the Dispute Resolution Officer is to deliver a professional and customer focused workers compensation claims service for all SA clients with an emphasis based on quick and efficient decision-making that resolves disputes expeditiously and fairly. The major accountability for this role is to conduct dispute resolution processes in...

  • Dispute Resolution Officer

    1 week ago

    Adelaide Region SA, Australia EML Full time

    **Dispute Resolution Officer**: SA - Adelaide Workers Compensation Full Time - **Provide legal advice and support to teams**: - **Support the managing and resolving of disputes on workers compensation claims**: - **Work for an organisation that celebrates success with reward and recognition** EML is a leading **Workers Compensation** and **Personal Injury...

  • Dispute Resolution Officer

    2 days ago

    Greater Adelaide SA, Australia EML Full time

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...

  • Dispute Resolution Officer

    2 weeks ago

    Greater Adelaide SA, Australia EML Full time $104,000 - $130,878 per year

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...

  • Dispute Resolution Officer

    2 weeks ago

    Greater Adelaide SA, Australia EML Group Full time

    Dispute Resolution Officer EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that...

  • Dispute Resolution Officer

    2 weeks ago

    Greater Adelaide SA, Australia EML Group Full time

    Dispute Resolution Officer EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that...

  • Dispute Resolution Specialist

    2 weeks ago

    Greater Adelaide SA, Australia IAG New Zealand Full time

    Make a difference as a **Dispute Resolution Specialist** **Your Role** Join an industry leading and fast paced team as a Dispute Resolution Specialist. Using your high-level dispute resolution capability and sense of fairness, along with your superior stakeholder skills, you’ll manage the disputes that arise from unresolved complaints, and deliver a...

  • Dispute Resolution Officer

    4 days ago

    Adelaide CBD, Australia Gallagher Full time

    About Us: Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by _The Gallagher Way_, our set of shared values and guiding tenets. A culture driven by our people, over 40,000 strong, serving our clients with customized solutions that...

  • Dispute Resolution Officer

    4 days ago

    Adelaide, Australia Gallagher Full time

    About Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...