Client Partner

Sydney or Melbourne

**AU**

**PH**

The Client Partner - Industry Advisory is a key individual contributor role at Mav3rik. You will act as a trusted advisor to our strategic and prospective clients across Public Sector and other industries. You will bring strong domain and technology experience to help shape solution direction, contribute to discovery and planning engagements, and guide clients through complex transformation programs.

**Work Setup**:
Hybrid

**About Us**:
Mav3rik, a Virtusa company, is a strategic Salesforce and MuleSoft implementation partner and trusted advisor headquartered in Australia. We’re here for the change-makers and risk-takers — those ready to challenge the status quo and transform their world for the better. Our services span advisory and architecture, design and delivery, training, and managed support. We work collaboratively with clients to deeply understand their business needs and deliver high-impact solutions that drive measurable outcomes. We specialise in innovation and transformation within the public sector, healthcare, and highly regulated industries, with deep domain knowledge and proven success in complex environments. Our Salesforce and MuleSoft expertise is industry-recognised, covering both core business platforms and tailored industry solutions such as Salesforce Public Sector Solutions and Health Cloud. Mav3rik is proudly home to three Certified Technical Architects (CTAs) and contributes to multiple global Salesforce Partner Advisory Boards. As part of Virtusa, we now bring even greater global reach, engineering scale, and cross-industry innovation to our clients. Our capabilities extend beyond Salesforce, with proven experience delivering bespoke web and mobile solutions leveraging Heroku, AWS, Twilio, and other enterprise technologies.

**About You**:
You're the "roll-up-your-sleeves" type who is always willing to take on new and/or bigger challenges. You will be organised, adaptable, and capable of working across multiple projects and timelines. You will be a reliable source of information for each of the teams, with a curious mind, a desire to learn and excellent relationship management skills.

**Key Responsibilities**:

- Lead or support advisory engagements (health checks, roadmap reviews, discovery).
- Monitor industry trends, policy changes, and sector challenges to uncover growth opportunities and areas for innovation across supported industries (ex: Aged care landscape).
- Translate identified needs and insights into actionable solution approaches.
- Work with industry proactive leads and pre-sales, to bring together clinical, operational, and digital elements.
- Provide domain-aligned input to solution design and program delivery Support client engagement planning alongside account leads, pre-sales and delivery teams.
- Participate in governance forums such as SteerCo’s and Design Authorities as an SME (Subject Matter Expert).
- Identify new business, sales, and partnership opportunities through client interactions and market awareness.
- Mentor internal team members with industry and platform context.
- Represent Mav3rik in client and Salesforce ecosystem interactions.
- Maintain a strong billable contribution aligned to advisory-led engagements.

**Minimum Qualifications**:

- Experience delivering or advising on Salesforce-enabled transformations.
- Strong industry domain understanding (examples: Health Care, Public Sector, Financial Services, other).
- Excellent client-facing communication and relationship skills.
- Experience in contributing to discovery, planning, and governance processes.
- Comfort working across business, technical, and delivery stakeholders.

**Benefits and Perks**:

- Flexible work arrangements.
- Competitive salaries.
- Generous leave policies.
- Health and wellness benefit.
- Professional development opportunities.
- Salesforce training programs and certifications.
- Paid volunteer days.
- Career growth pathways.
- Recognition programs.
- Team-building activities.
- Insurance coverage (health, dental, life).
- Work Laptop.
- Referral Bonus.