Executive Manager, Small Business Banking

2 days ago

Newcastle, Australia Commonwealth Bank Full time

**You are passionate about building great culture & leading people to unlock their full potential**:

- **You have strong commercial lending knowledge**:

- **You are driven to lead high performing teams that deliver exceptional customer experiences**:

- **Together we will shape the future of Businesses in Newcastle & Surrounds, Mid North Coast and Central & Greater West**

**See yourself in our team**

The CommBank **Small Business Banking (SBB)**team have a passion for helping Australian small businesses succeed. The team seek to understand the business and personal goals of small business owners and use their expertise and specialist skills to provide tailored financial solutions.

**Small Business Banking (SBB)**is a part of CBA Business Banking and provides in branch face-to-face and remote support to Small Businesses across Australia. In Small Business Banking, we cultivate strong connections with our communities and customers by building deep connections, having compelling proposition and exceptional execution.

**Do work that matters**

Reporting to the **General Manager, Small Business Banking NSW/ACT**, as our **Executive Manager**you will **lead a passionate team of Small Business Bankers**and **drive the financial, customer and risk performance**for your allocated region. You will be accountable for developing team skills and knowledge across all business customer needs and solutions, including commercial credit origination up to $1.25m.

This is a **key leadership role**within the Small Business extended leadership team and will be a contributing force to the overall performance of Small Business.

**More specifically, you will**:

- Be responsible for the successful execution of Business Banking strategic initiatives within your team.
- Develop a high performing and customer centric culture that delivers great customer experience and strong relationships.
- Ensure your business bankers are recruited, retained and set up for success and to ensure high engagement across those team members
- Deliver customer advocacy, financial performance and risk outcomes/performance for your area.
- Develop strong partnerships with relevant internal & external business partners to create and implement initiatives that support Small Business performance.
- Proactively manage financial & non-financial risk such as ensuring our data is high quality and we are meeting our compliance obligations such as AML/KYC

**We want to hear from you if**:

- You have demonstrated leadership experience preferably within Business Banking
- Commercial lending experience
- Demonstrated performance in delivering strong financial and customer outcomes
- Proven capability in developing a risk aware team culture and proactively managing financial & non-financial risk
- Degree qualified in finance or business discipline strongly preferred
- Post graduate qualification preferred
- CAA and FRSA Tier 2 Accreditation
- Regionally based or prepared to relocate to regional NSW
- Willingness and ability to undertake travel throughout your allocated Small Business Region.

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Advertising End Date: 30/05/2025

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