Administration Officer

2 weeks ago

Sunshine Coast, Australia Queensland Health Full time

Sunshine Coast Hospital and Health Service (SCHHS) is in southeast Queensland and extends through the coastal and hinterland areas from Caloundra in the south to Gympie in the north.
The SCHHS is a values-based organisation. We are committed to the maintenance of a culture in which we treat our colleagues with respect as we do our patients, consumers and the community. We respect, promote human rights in our decision-making and actions.

**Key Responsibilities include**:

- Build relationships with customers, by using strong communication and negotiation skills to understand customer's needs, including in-person and telephone enquiries.
- Exercise judgement when necessary to solve immediate problems in situations where precedents have not been set and procedures not defined.
- Proficiently complete functions associated with the wait listing of patients, bookings for appointments, managing appointment cancellations, rescheduling and removals from the waiting list.
- Develop, maintain, edit and review template and system management for appointment scheduling, sustaining Hospital Based Corporate Information System (HBCIS) and Enterprise Scheduling Management (ESM) requirements.

Why work for us?
We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance.
As a Queensland Health employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases.
As a Sunshine Coast Health employee, you will receive competitive remuneration and have access to: - A wellness program;
- Generous superannuation;
- Flexible work arrangements;
- Career training and development; and
- Salary packaging.

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