Cafe Manager

2 days ago

North Melbourne, Australia Baguette Studios Full time

**Title: Cafe Manager**

**About the role**

**Maintain, managing the cafe to provide excellent experience for customers**

**Responsibilities and Duties**
- Managing day-to-day operations of the cafe
- Hiring and onboarding new wait staff and baristas
- Training employees on drinks preparation and proper use of coffee equipment
- Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)
- Maintain updated records of daily, weekly and monthly revenues and expenses
- Add new menu items based on seasonality and customers’ preferences (for example vegan coffee drinks)
- Advise staff on the best ways to resolve issues with clients and deliver excellent customer service
- Ensure all cafe areas are clean and tidy
- Nurture friendly relationships with customers to increase loyalty and boost our reputation

**Requirements and skills**
- Work experience as a Cafe Manager or Barista
- Hands-on experience with professional coffee machines
- Good math skills
- Availability to work within opening hours (including weekends and holidays)
- Excellent communication skills with the ability to manage and motivate a team
- Customer service attitude
- High school diploma
- Additional certification (e.g. in Business Administration or Hospitality) is a plus

**Job Types**: Full-time, Permanent

**Salary**: $70,000.00 - $75,148.93 per year

**Benefits**:

- Employee discount
- Salary packaging

Schedule:

- Day shift
- Morning shift

Work Authorisation:

- Australia (preferred)

Ability to Commute:

- North Melbourne, VIC (required)

Ability to Relocate:

- North Melbourne, VIC: Relocate before starting work (required)

Work Location: In person

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