
Technical Support Representative
2 days ago
Technically superior and complex products - based on Northern Beaches
- One of the best senior leaders you could ask for
- Well known organisation with excellent reputation in healthcare
THE COMPANY YOU WOULD BE JOINING
- This growing medical device company specialising in one particular area can offer their employees a challenging, yet supportive environment.
- You will be part of a small, but very professional and successful national team who are all high achievers.
- A global brand and top-quality products.
WHAT YOU WILL LEAD AND GROW
- You will be the go-to person within the business for technical enquiries from internal stakeholders and customers.
- You will **occasionally** travel to hospitals to work on-site to provide technical support and training to clinical staff and biomedical engineers, all other times you will be based on-site in Brookvale.
- You will be involved in troubleshooting any product issues, including diagnostics and repairs.
- You will provide support and training across ANZ for internal and external stakeholders.
WHAT QUALIFICATIONS, EXPERIENCE & SKILLS WILL YOU NEED TO GET THE JOB?
- You will have qualifications preferably, however, if you are an IT savvy person used to doing repairs and maintenance on software/hardware, you are encouraged to apply.
- 2+ years’ experience in a similar technical/support/help desk/field service role.
- Ideally with experience within the medical field (manufacturing or service environment) but not necessary.
- Excellent written & verbal communication and client relationship skills.
INTERESTED?
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