Customer Service Representative

1 week ago

Manly Vale, Australia PPD Search Full time $60,000 - $80,000 per year

THE COMPANY YOU WOULD BE JOINING

  • This growing medical device company specialising in one particular area can offer their employees a challenging, yet supportive environment.
  • You will be part of a small, but very professional and successful national team who are all high achievers.
  • A global brand and top-quality products.

WHAT YOU WILL LEAD AND GROW

  • In this role you will be the first point of contact for hospitals, clinics and healthcare professionals.
  • Support our client's niche product service division with proactive customer service via phone and email.
  • Coordinate service requests and orders with accuracy and efficiency.
  • Manage customer enquiries and troubleshoot technical issues.
  • Work closely with internal teams and external stakeholders to deliver timely solutions.
  • You will provide support across ANZ for internal and external stakeholders.

WHAT QUALIFICATIONS, EXPERIENCE & SKILLS WILL YOU NEED TO GET THE JOB?

  • Have customer service experience? Even better if it's in medical devices, healthcare or technical support
  • 1+ year in customer service, service admin or technical support is all you need to get started
  • Excellent written & verbal communication and client relationship skills.
  • Must have full working rights and live on the Northern Beaches or Sydney's North Shore and happy to travel to Northern Beaches 5 days a week. Working hours are 9am-5pm.

INTERESTED?

Please 'apply now' quoting reference number 3705 or call Nicole Villanueva on Please note, your details/resume will not be sent anywhere without a formal interview and, if successful, your subsequent prior permission. Personal information provided will be used for recruitment purposes only and be treated in the strictest confidence. Only shortlisted candidates will be contacted.

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