Regional Rostering Support Coordinator

3 days ago

Camden, Australia Challenge Community Services Full time

**JOIN US - SHAPE LIVES - BUILD YOUR CAREER**

Challenge Community Services has been a cornerstone of community support for over 65 years, providing a wide range of services including Disability Services, Foster Care, Allied Health, and supported employment. Our mission is to empower individuals and enhance the communities we engage with through compassionate, collaborative, and people-focused services.

About the Role:
As a Regional Rostering Support Coordinator, you will develop and manage efficient operational rosters aligned with clients' care needs and funding. You will optimise workforce resources, act as a key contact for scheduling issues, and support other regions as needed. Your role includes scheduling meetings, managing planned leave, and providing monthly KPI reports.
- ** Rostering & Scheduling**: Develop and manage operational rosters, ensuring alignment with client needs and funding. Optimise workforce resources and maintain accurate records.
- ** Client & Staff Communication**: Handle scheduling changes, resolve conflicts, and provide excellent customer service.
- ** Compliance & Quality Assurance**: Ensure compliance with SCHADS Award provisions and identify improvements in rostering practices.
- ** Systems & Data Management**: Use rostering software for managing schedules and accurate data entry.
- ** Workforce Planning**: Identify trends, manage workforce planning, and schedule meetings for Frontline Leaders.
- ** Reporting**: Provide monthly KPI reports to ensure transparency and accountability.
- ** Support Across Regions**: Assist other regions to maintain consistency and optimal resource use.
- ** Project Support**: Contribute to projects and process improvements during slower periods.

About You:
**Essential**:

- Experience in a rostering or scheduling role within community services or disability support
- Strong organisational and time management skills
- Excellent communication and interpersonal skills
- Proficiency in rostering software and data management systems
- Ability to manage multiple tasks and prioritise effectively
- Commitment to continuous learning and professional development
- Strong systems capability and understanding of award conditions
- Degree or qualification in Business Administration or a related field

**Desirable**:

- Experience in the disability or aged care sector
- Experience in a similar role within a not-for-profit organisation
- Knowledge of rostering software

**Requirements**:

- Current Australian Driver’s Licence.
- Current NSW Working with Children’s Check
- NDIS Worker Screening Check
- Current Police Check
- COVID-19 vaccination certificate.

Why Join Us?
- ** Career Growth**: Engage in continuous professional development and take part in our leadership succession planning.
- ** Meaningful Work**: Make a significant impact in the lives of individuals with disabilities and their support networks.
- ** Supportive Environment**: Work in a collaborative team that values your expertise and contributions.
- ** Salary Packaging Options and Entertainment/Meal Card** (if eligible)
- ** Celebrate You**: Take a day off on your birthday

**How to apply**:
Confidential enquiries can be made by contacting Daniela Tramonte

**Applications Close: 25th October 2024**

**We acknowledge the traditional owners of the land on which we work and live, and pay my respects to their elders past and present.

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