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Staff Level Key Holder Manager

2 weeks ago

Coomera, Australia Costco AU Full time

**Position Summary**

Oversees and directs departments and other areas of the warehouse.

**Job Duties/Essential Functions**
- Develops, counsels, trains and directs area managers, supervisors and other department personnel. Makes recommendations for hiring and terminations. Drafts and participates in presentation of employee performance evaluations. Reviews employee time cards.
- Reviews department budget/sales/productivity figures. Develops and implements plans for special promotions and increasing department productivity. Assesses department training, staffing and scheduling needs.
- Provides and ensures prompt and courteous member service. Responds to member and employee concerns using problem-solving skills, tact, and discretion. Makes decisions based on the company mission statement, and responds to emergency situations.
- Observes employee paperwork and performance to ensure that proper department procedures are followed.
- Oversees department maintenance and repair of fixtures and equipment and supply requisition.
- Implements and upholds safety and security procedures.
- Assists in department duties as needed.

**Non-Essential Functions and tasks**
- Assists with Front End duties as necessary.
- Assists in other departments of the warehouse as necessary.

**Ability to operate vehicles, equipment or machinery**
- Computer, printer, phone, calculator, handheld two-way radio, compactor, baler, RF Gun, cash machine, cash register, table top hand-held scanners, carts and flatbeds.

Education/Training:

- High School Certificate or higher

Licenses/Certifications:

- Current forklift license (or willingness to obtain)
- First Aid & CPR (or willingness to obtain)
- Emergency Warden (or willingness to obtain)

Experience/Skills:

- Managerial, Supervisor or leadership experience
- Strong communication and customer service
- Google Suite (Docs, Sheets, Slides), AS400
- Basic math skills

**Other specific requirements**
- Satisfactory Criminal Record Check
- Full COVID-19 vaccination or medical contraindications certificate
- If successful, you will be required to undertake role & department specific training within specified timeframes

**_