Client Connect Specialist Melbourne

2 weeks ago

Melbourne, Australia Australian Unity Full time

**About Remedy**

At Remedy Healthcare, we are dedicated to enhancing lives. Our allied health and nursing teams empower individuals to thrive with confidence at home and in the community. In the last twelve years, we've delivered in-home and telehealth care to nearly 100,000 Australians, supporting them in managing their health and embracing life to the fullest.

**Our Opportunity to you**

The Client Connect Specialist sits within the Client Connect team, a service designed to ensure timely contact and engagement of referrals and individuals with the right Remedy Healthcare clinical program.

This **hybrid** role will be working out of our **Melbourne office **and from home on a **permanent full-time basis**.

**The day to day**
- Manage and support client enrolment into Remedy Health Coaching programs
- Build rapport, explain programs on offer to diverse clients based on eligibility and health funds

**Benefits & Perks**
- Flexibility for Work-Life Balance
- Extra Well-Being Leave days
- Fitness Passport Discounts (NSW & VIC)
- Buy up to 2 Extra Weeks Leave
- Employee Discounts on Banking, Health, Insurances
- Novated Leasing for a New Car

**About you**
- Experience within a phone-based customer service/sales role
- Effective communication skills, especially in building rapport and managing conversations, with a strong ability to engage stakeholders effectively
- Adaptable and solution focused with the tenacity to overcome challenges
- An interest in health and a desire to contribute to the well-being of individuals

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