Clinical Improvement Specialist

Location: Melbourne | Northern Metropolitan

Job type: Not provided

Organisation: The Royal Women's Hospital

**Salary**: Salary not specified

Occupation: Administration/Secretarial, Communications, Marketing and Media, Facilities Management, Finance, Health and Allied Health, Human Resources, IT and Telecommunications, Information Management, Research, Medical, Nursing

Reference: 24817

**Quality Improvement Specialist - The Women's Quality and Safety Unit**

**Ongoing position - Full time or part time roles available**

The Royal Women’s Hospital is Australia’s first and largest specialist hospital dedicated to improving the health and wellbeing of newborns and women of all ages. To join the Women’s is to be instrumental in forging progress towards health equity for women from ground-breaking research through to the bedside delivery of multi-disciplinary clinical care.

Creating exceptional experiences is at the heart of everything we do for our patients, their families, and our people across our specialised services within maternity, neonatal and women’s health.

The purpose of the Women’s Quality and Safety Unit is to contribute to the achievement of the Women’s strategic plan and position the Women’s as a leader in quality, safety and clinical excellence by:

- Elevating the patient voice and advocating for patients
- Prioritising, leading and driving improvement activity
- Creating a psychologically safe environment and developing and embedding systems to improve patient safety
- Embedding robust clinical governance, risk and compliance practices
- Leading and inspiring our organisation through building on our strengths, harnessing our expertise and disseminating our knowledge and learnings

**Your contribution**

In the role of Quality Improvement Specialist, you will promote a culture of collaborative improvement and innovation and work collaboratively with the clinical leaders and other key stakeholders to identify, scope, design, plan, evaluate and report on quality improvement initiatives.

Your duties will include (but are not limited to) the following:

- Convene working groups, workshops, focus groups etc to ensure staff and consumers are engaged as active participants in quality improvement activities.
- Assess the effectiveness and appropriateness of current workflows, tools, guidelines etc
- Develop / update clinical guidelines and develop new processes and workflows
- Coordinate, support and contribute to meetings related to quality improvement. This may include preparing reports, completing meeting actions and contributing to the smooth running and productivity of the meetings.
- Ensure improvements are underpinned by evidence and data. This includes reviewing literature, analysing / collecting data (e.g. EMR data, survey data, audit data)
- Identify risks and obstacles that could affect the success of the initiative and escalate to the Director Quality and Safety/relevant Clinical Directors.
- Maintain an agile approach to work, re-prioritising activities as required in response to clinical incidents / changes in context etc.
- Facilitate the delivery of relevant education, training, coaching and professional support in relation to each quality improvement initiative.
- Partner with patients and families to ensure a consumer centred approach to service improvement.
- Build capability amongst the clinical staff, supporting others to participate and engage in quality improvement projects (e.g. participating in audits, guideline review, delivering training etc)

**About you**

To be successful within this role you will need to have:

- Experience as a health professional preferably within the public health sector and experience in project management, improvement initiatives and change management
- Excellent communication, collaboration and stakeholder management skills and demonstrated ability to work collaboratively and influence outcomes

**Our offering**

When you join the Women’s you unite with talented people who share your purpose and unwavering determination to advance health outcomes for all women. You will find a workplace that is collaborative, progressive and passionate about learning and working together in multi-disciplinary teams to ensure you find the**_ exceptional _**in your everyday.

We are proudly Breastfeeding Association accredited. The Women’s is committed to gender equity principles and our people have an awareness of and sensitive approach to violence against women/family violence matters.

**Ready to make the move?**

**COVID-19 Vaccination Requirement**

Please be aware that in line with the Health Minister's Covid-19 Mandatory Vaccination Order, all workers at the Women's regardless of role, will be required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption.

**Influenza Vaccination Requirement**

In line with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, some health