Communications Manager

2 days ago

Hawthorn East, Australia Coles Supermarkets Full time

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

**About the team**:
Corporate & Indigenous Affairs is the voice of Coles Group internally and externally. With passion and pace, we collaborate with stakeholders across our business to better connect with our customers and each other. By working together, we further strengthen the trust and relatability our brands are known for across Australia.

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**About the role**:
A new opportunity for an experienced Communications Manager has arisen within our close-knit and energetic Corporate & Indigenous Affairs team.

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**What you’ll be doing**:
Reporting to Head of External Communications and Community Engagement, you’ll be empowered to primarily support Coles’ Operations division as a strong business partner, providing high-quality external communications advice and support to its senior leaders across the country.

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**You’ll also**:

- Develop and execute strategic communications activities to protect and enhance Coles’ reputation.
- Manage proactive and reactive communication strategies related to Coles and retail industry supply chains, store operations, incidents, natural disasters, and other relevant issues.
- Manage national, state and local media requests and drive strong, effective media relationships.
- Execute front-line crisis communications.

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**What you bring**:
With knowledge of the Australian retail sector and an understanding of the challenges it faces, you’re a proven and proactive media relations professional with a love for issues and crisis management. You’ve worked in a fast-paced complex environment and come from an external communication and/or journalism background.

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**You’ll also need**:

- Experience developing and implementing campaigns through a variety of mainstream, online and social media channels.
- Experience in liaising effectively with journalists and acting as spokesperson if required.
- Knowledge and understanding of Australian media.
- Demonstrated ability to change opinions through effective influencing of stakeholders.

With us it’s not about the discounts (although you do get those), it’s about joining a team where your wellbeing and professional development is invested in and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work including work from home, additional leave and parental leave entitlements.

Job ID: 81477

Employment Type: Full time

LI-MAR

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