Motor Claims Advisor

3 days ago

Melbourne, Australia Zurich Insurance Full time

**A new adventure awaits**

At Zurich we’re on a journey to lighting the way to a brighter futurea brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.

This exciting adventure will drive positive impact. So, if you want to be part of a values led organisation, that is a leader in the insurance industry with a track record of making a real difference and continuously taking steps toward a sustainable future for our people, customers, communities, and our planet, read on

**Let’s create a brighter future together, let’s make a difference**

A Motor Claims Advisor, General Insurance, position has become available where you will manage a portfolio of medium and complex claims.

Reporting to the Heavy Motor & Total Loss Team Leader, you will build relationships with Brokers, service providers and customers to deliver the ultimate claims experience.

In order to achieve this, you will be required to do the following:

- To provide prompt and technically accurate management of all allocated claims
- To minimise the downtime of vehicles, machinery plant or equipment.
- Maintain a professional, consistent approach towards all claims, whilst operating within the authority levels and procedural guidelines of the business unit
- Be able to articulate how to prioritise and work to deadlines
- Ability to learn and be flexible to business change
- Review, resolve and proactively finalise claims within authority limit ensuring settlement at an optimum level

**Important to your success - let’s grow together**

In order to be successful in the role, you will require the following experience:

- HSC or Equivalent (preferred)
- Multiple years Motor Claims Experience
- Recognised Industry Qualification (preferred)
- Motor Vehicle claims experience
- Excellent written and oral communicator
- Sound knowledge and understanding of the Motor Claims strategy and operational imperatives
- Knowledge of Guidewire advantageous.

**Belong. Zurich is here to support you**

We could go on, but the main point is that Zurich is a place that you can truly belong and thrive

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