Customer Service

2 days ago

Chatswood, Australia Hero Packaging Full time

At Hero Packaging, our mission is to eliminate all plastic from the packaging process by creating home-compostable, zero waste shipping mailers. It is our goal to help e-commerce businesses in Australia and internationally become more sustainable.

You will be working from our Chatswood warehouse most days.

Responsibilities & Focus:

- Ensure that the communications process is a great experience for the customer
- Be the point of escalation for customers, maintain high level of customer satisfaction and experience across all channels and hold the ability to resolve customer complaints
- Provide clear communication regarding order issues
- Ensure customer notes are recorded accurately and the customer is up to date with their query
- Can execute on daily tasks with speed and efficiency
- Maintains a high level of knowledge of products and services

Skills & Experience Required:

- 2+ years experience in delivering high quality customer experience
- Perfect written and verbal communication skills.
- Adaptable, flexible and able to work autonomously and unsupervised
- Experience in online retail, e-Comm and Ticketing platforms (we use FreshDesk)
- Solutions focused with a very positive outlook
- Going above and beyond for the customer

Sound like the role for you? We'd love to hear from you

**Job Type**: Part-time

**Salary**: $37.00 - $40.00 per hour

**Benefits**:

- Maternity leave
- Paid volunteer leave

Schedule:

- Day shift

  • Customer Service Representative

    4 days ago

    Chatswood, Australia Henzoll Pty Ltd Full time

    **Do you have excellent interpersonal skills?**: - **Willing to roll up your sleeves and make a difference?** **If so, we have just the job for you!** We are the exclusive distributor of premium nursery brands and we are looking for a full time Customer Service Representative to join our team based in Chatswood. The role will be responsible for providing...

  • Customer Service Representative

    2 weeks ago

    Chatswood, Australia The Automotive Group Full time

    **FREE PARKING ONSITE!**: - **Chatswood NSW Location**: - **$33.40 per/h + comm.**: - **Gtd 15hrs per week (8.00am-11.00am)**: - **Monday to Friday (mornings only).**: - **Full training provided - no exp. necessary.**TAG has proudly been the industry leader in our successful On Site Customer Service & Sales Program for over 25 years. We are looking for...

  • Customer Service Administrator

    2 weeks ago

    Chatswood, Australia AccountAbility Full time

    **Customer Service Administrator** - $65,000 + Super + Benefits | Chatswood | Mon-Fri 9-5 - Manage inbound/outbound calls with great progression opportunities - Strong admin/customer service experience needed with excellent communication skills If you are a confident communicator with excellent customer service & admin skills wanting to develop then this is...

  • Customer Service Representative

    1 week ago

    Chatswood, Australia The Automotive Group Full time

    **FREE PARKING ONSITE!**: - **Chatswood location**: - **$32.00 per/h + comm.**: - **Gtd 15hrs per week (8.00am to 11.00am)**: - **Monday to Friday (mornings only).**: - **Full training provided - no exp. necessary.** TAG has proudly been the industry leader in our successful On Site Customer Service & Sales Program for over 25 years. We are looking for...

  • Customer Service Representative

    10 hours ago

    Chatswood, Australia The Automotive Group Full time

    **FREE PARKING ONSITE!**: - **Chatswood Location**: - **$32.00 per/h + comm.**: - **Gtd 15hrs per week (8:00 to 11:00)**: - **Monday to Friday (mornings only).**: - **Full training provided - no exp. necessary.**: - **Free Parking** TAG has proudly been the industry leader in our successful On Site Customer Service & Sales Program for over 25 years. We are...

  • Customer Service Advisor

    1 week ago

    Chatswood, Australia Westpac Banking Corporation Full time

    Customer Service Advisor - **Join a supportive team in our St George Chatswood Branch**: - **Permanent full time position**: - **Customer service role working with the local community** **How will I help?** You'll be the face of St George - working in-branch to help our customers achieve their financial goals. How will you do it? By understanding their...

  • Customer Service Officer

    2 weeks ago

    Chatswood, New South Wales, Australia Ox Securities Pty Ltd Full time $60,000 - $80,000 per year

    About UsOx Securities is a fast-growing and reputable company in the FX and CFD industry. We are seeking a highly motivated, customer-focused Customer Service Officer to join our team.In this role, you will be responsible for providing prompt, professional, and high-quality support to our clients through multiple communication channels, including email,...

  • Customer Service and Administration

    10 hours ago

    Chatswood, Australia McMillan Shakespeare Full time

    A subsidiary of the ASX-listed McMillan Shakespeare Limited, Interleasing helps companies across a range of sectors in Australia and New Zealand maximise the value of their asset (cars, heavy vehicles and machinery) through tailored fleet and commercial asset/finance solutions. With more than 35 years’ experience, our services include fleet finance (cars...

  • Customer Service Officer

    1 week ago

    Chatswood, Australia Capital S.M.A.R.T. Full time

    Work 8-4pm Monday-Friday No weekends! - Uniforms, discounted tools & parts and, regular team incentives. - Join a supportive and engaging workplace where we help each other to succeed. Capital SMART is still leading the way in small to medium accident repair technology! We’re proud of our strong partnerships and growth that continues to be enabled by our...

  • Customer Service Advisor

    1 week ago

    Chatswood, Australia St.George Full time

    **Join a supportive team in our St George Chatswood Branch**: - **Permanent full time position**: - **Customer service role working with the local community **How will I help?** You’ll be the face of St George - working in-branch to help our customers achieve their financial goals. How will you do it? By understanding their individual needs and...