Customer Service and Administration

3 days ago

Chatswood, Australia McMillan Shakespeare Full time

A subsidiary of the ASX-listed McMillan Shakespeare Limited, Interleasing helps companies across a range of sectors in Australia and New Zealand maximise the value of their asset (cars, heavy vehicles and machinery) through tailored fleet and commercial asset/finance solutions. With more than 35 years’ experience, our services include fleet finance (cars mostly), vehicle sourcing, novated leasing and fleet management (all that comes with maintaining a vehicle) or heavy vehicle or machinery.

Interleasing is run by people who care about the work they do and are committed to driving what’s possible so that their clients achieve their goals in line with our company values.

This role will support the Customer Relationship Team in building long and effective working relationships with customer representatives in order to achieve business objects and superior customer satisfaction.

You don’t have to have experience in automotive or fleet, just experience in Customer Service and Administration and our experienced team can teach you the rest.

Responsibilities:

- Raise quotes in the database for fleet customers
- Obtain orders of vehicles from customers
- Vehicle replacement and re-registration
- Order fuel cards
- Coordinate reports for lease extensions and expiries
- Ownership and resolution of registration, fuel card and fines management issues
- Coordination of transport logistics for returned vehicles with remarketing
- Coordination of mini-lease vehicles as required
- Assist the Business Development Managers with quotations for new business
- Provide telephone support for Relationship Managers (Sales Staff) to answer queries and take accurate messages

You will bring:

- Confidence in Outlook, Teams, Word and Excel
- Solid experience working in a corporate administration environment with high level customer service
- Added bonus if you have supported a sales team before

What we can offer you:
- Novated leasing benefits and discounts- 12 weeks paid parental leave and access to our Parents Portal- Comprehensive learning and development opportunities to support your career growth- Sonder digital wellbeing platform, providing personalised support 24/7, plus annual flu vaccinations- Default Income Protection Insurance reimbursed for members of the MMS Default Super Fund- Exempt Employee Share Plan

As an employer who embraces Diversity, Equity & Inclusion, we hold a collective commitment to foster an environment where all differences are valued and respected. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those caring for and living with disability to apply.

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