Scheduler - North Ryde (Full Time)

2 days ago

Ryde, Australia Right at Home Full time

**Description**:
**Company Background**:Right at Home is an international leader in the home care industry. We provide care for seniors and adults with disabilities who need assistance to maintain their independence. Our mission is to improve the quality of life for those we serve by providing the Right Care every time.

**Right at Home, Sydney Ryde Region** are seeking qualified, reliable and passionate Care Coordinator. You will need to be friendly, positive, and determined to make a difference. You can demonstrate client-focused behaviour, showing empathy, and treating others with dignity and respect. You’ll be a natural relationship builder, honest, helpful, and dependable, making you a great asset to our team.

**Purpose of Position**: This role is customer focused and involves consulting with families, preparing in home care assessments, and drafting care plans to best meet client requirements. This position is responsible for recruiting, training, and managing the performance of our carers and nurses.

**Duties include**:

- Assisting with handling high volume of incoming telephone and internet enquiries.
- Scheduling services for our clients by rostering Care workers dependent on their qualifications and availability. Creating master rosters as well as managing daily changes to existing rosters.
- Meeting with clients and assessing their needs. This role will handle anything from information requests, feedback, general enquiries to complaints.
- Preparing in-home care assessments and drafting care plans to best meet client requirements.
- Recruiting, training, and managing the performance of the care team.
- Maintaining client and care worker compliance and documentation according to government standards.
- Ensure all documentation is accurately and comprehensively completed in Right at Home databases and software programs in accordance with organisation policies and procedures and legislative frameworks.
- Providing “on-call” services on rotation after hours, on the weekends, and on public holidays.

**Qualifications**:
**Essential Criteria**:

- Certificate III in Individual Support (Ageing, Disability) or equivalent
- Current Australian National Police check, Working with Children Check, and Current First Aid & CPR certificate
- Driver's license and your own reliable registered vehicle
- Full Comprehensive Vehicle Insurance
- Excellent verbal and written communication skills

**Preferred Skills**:

- At least 1 year experience as a scheduler, case manager, care coordinator, hospital discharge planner, or NDIS support coordinator
- Solid knowledge in the Disability and/or Aged Care sector(s)
- Enrolled Nurse or Registered Nurse will be an advantage
- The ability to operate efficiently and deliver excellent service when under pressure
- Time management, organisational skills & ability to manage competing priorities
- Relationship development skills to support diverse clients to achieve their goals and objectives
- Intermediate to Advanced Microsoft Office experience (Excel, Word, Outlook, and CMS)

**Salary**: $70,000 - $80,000 per year

Only shortlisted applicants will be contacted for interviews within 14 days of applying.

  • Scheduler - North Ryde (Full Time)

    11 hours ago

    Ryde, Australia Right at Home Full time

    **Description**: **Company Background**:Right at Home is an international leader in the home care industry. We provide care for seniors and adults with disabilities who need assistance to maintain their independence. Our mission is to improve the quality of life for those we serve by providing the Right Care every time. **Right at Home, Sydney Ryde Region**...

  • Library Assistant

    1 week ago

    North Ryde, Australia City of Ryde Council Full time

    **An exciting opportunity to be part of a friendly and dynamic team**: - **High level customer service role**: - **Permanent, full time position based at West Ryde Library** **About the City of Ryde Library Service*** The City of Ryde library service comprises of five branches at Ryde, North Ryde, Eastwood, West Ryde and Gladesville as well as a...

  • Customer Service Coordinator- North Ryde

    2 weeks ago

    North Ryde, Australia Best Resources Full time

    We have a great Monday to Friday opportunity, in a fast paced contact centre based in North Ryde (Hybrid working 3 days in the office and 2 from home), where you get to not only work with a dynamic team but also bring your dog to work! We are currently seeking a self-motivated and driven, customer service officer to work in a busy Customer Service Call...

  • Housekeeping Attendant Meriton North Ryde

    2 weeks ago

    North Ryde, Australia Global Hospitality Solutions Full time

    **We are seeking for an enthusiastic Housekeeping/Cleaning Superstars to join our Team in Meriton North Ryde - Permanent Part-Time Rate $24.08-$54.18 + Annual Leave/Sick Leave entitlement + 11% Superannuation Guarantee as per HIGA Awards** **Benefits**: - Flexible hours to suit work/life/study balance - Career Growth Opportunities - Competitive hourly...

  • Oshc Assistant Director

    2 days ago

    North Ryde, Australia Fireflyhr Full time

    Full Time | 38 hours | Under 100 children. - $34 to $38ph pending experience and qualifications. - FFlexible hours of before and after care, keep the middle of the day free. **Assistant Director & Educational Leader - North Ryde** Full Time position | 38 hours a week | North Ryde Great opportunity to join this beautiful NFP OSHC service in Sydney’s...

  • Top Ryde Ichiba

    1 week ago

    Ryde, Australia Top Ryde ICHIBA Full time

    **Top Ryde ICHIBA - Part Time Team** ICHIBA is a Japanese Grocery store that sells high-quality Japanese Food products as well as Sake and strives to meet customer needs. While the other 2 branches are open in Gold Coast and Melbourne, Top Ryde ICHIBA is our very first ICHIBA store in Sydney which opened just recently on the 6th of June. We are currently...

  • Full-Time/Part-Time Chef

    1 week ago

    North Ryde, New South Wales, Australia North Ryde RSL Community Club LTD Full time $60,000 - $90,000 per year

    We are seeking a motivated and passionate Chef to join our dynamic kitchen team here at North Ryde RSLReporting to the Executive Chef and Senior Sous Chef, the Chef will play a key role in preparing, cooking, and presenting dishes that meet our high standards of quality and consistency. This role is ideal for an individual who has strong foundational skills...

  • Traineeship North Ryde

    1 week ago

    North Ryde, Australia Mini Masterminds Full time

    **Are you looking to start your Early Childhood Education career?** Our beautiful **North Ryde** Centre is looking for a trainee to join our growing team! **Why us?** Our Aim is to provide excellence in early childhood care and education in a welcoming, safe, inclusive and nurturing environment. Mini Masterminds privately owned and family run for over 25...

  • Diploma Educator

    11 hours ago

    North Ryde, Australia Mini Masterminds Full time

    **Seeking a passionate & motivated Diploma Educator to join our North Ryde team!** **40 place centre!** Mini Masterminds is a leading early childhood education and care provider committed to providing exceptional learning experiences for children aged 6 weeks to 5 years. With our **40-place centre located in North Ryde**, we are dedicated to fostering a...

  • Full-Time Demi Chef

    6 hours ago

    North Ryde, New South Wales, Australia North Ryde RSL Community Club LTD Full time

    We are seeking a motivated and passionate Demi Chef to join our dynamic kitchen team here at North Ryde RSLReporting to the Executive Chef and Senior Sous Chef, the Demi Chef will play a key role in preparing, cooking, and presenting dishes that meet our high standards of quality and consistency. This role is ideal for an individual who has strong...