Scheduler - North Ryde (Full Time)

7 days ago

Ryde, Australia Right at Home Full time

**Description**:
**Company Background**:Right at Home is an international leader in the home care industry. We provide care for seniors and adults with disabilities who need assistance to maintain their independence. Our mission is to improve the quality of life for those we serve by providing the Right Care every time.

**Right at Home, Sydney Ryde Region** are seeking qualified, reliable and passionate Care Coordinator. You will need to be friendly, positive, and determined to make a difference. You can demonstrate client-focused behaviour, showing empathy, and treating others with dignity and respect. You’ll be a natural relationship builder, honest, helpful, and dependable, making you a great asset to our team.

**Purpose of Position**: This role is customer focused and involves consulting with families, preparing in home care assessments, and drafting care plans to best meet client requirements. This position is responsible for recruiting, training, and managing the performance of our carers and nurses.

**Duties include**:

- Assisting with handling high volume of incoming telephone and internet enquiries.
- Scheduling services for our clients by rostering Care workers dependent on their qualifications and availability. Creating master rosters as well as managing daily changes to existing rosters.
- Meeting with clients and assessing their needs. This role will handle anything from information requests, feedback, general enquiries to complaints.
- Preparing in-home care assessments and drafting care plans to best meet client requirements.
- Recruiting, training, and managing the performance of the care team.
- Maintaining client and care worker compliance and documentation according to government standards.
- Ensure all documentation is accurately and comprehensively completed in Right at Home databases and software programs in accordance with organisation policies and procedures and legislative frameworks.
- Providing “on-call” services on rotation after hours, on the weekends, and on public holidays.

**Qualifications**:
**Essential Criteria**:

- Certificate III in Individual Support (Ageing, Disability) or equivalent
- Current Australian National Police check, Working with Children Check, and Current First Aid & CPR certificate
- Driver's license and your own reliable registered vehicle
- Full Comprehensive Vehicle Insurance
- Excellent verbal and written communication skills

**Preferred Skills**:

- At least 1 year experience as a scheduler, case manager, care coordinator, hospital discharge planner, or NDIS support coordinator
- Solid knowledge in the Disability and/or Aged Care sector(s)
- Enrolled Nurse or Registered Nurse will be an advantage
- The ability to operate efficiently and deliver excellent service when under pressure
- Time management, organisational skills & ability to manage competing priorities
- Relationship development skills to support diverse clients to achieve their goals and objectives
- Intermediate to Advanced Microsoft Office experience (Excel, Word, Outlook, and CMS)

**Salary**: $70,000 - $80,000 per year

Only shortlisted applicants will be contacted for interviews within 14 days of applying.

  • Scheduler - North Ryde (Full Time)

    5 days ago

    Ryde, Australia Right at Home Full time

    **Description**: **Company Background**:Right at Home is an international leader in the home care industry. We provide care for seniors and adults with disabilities who need assistance to maintain their independence. Our mission is to improve the quality of life for those we serve by providing the Right Care every time. **Right at Home, Sydney Ryde Region**...

  • Team Member

    2 weeks ago

    Ryde, Australia Roll'd Top Ryde Full time

    Roll’d Top Ryde is a new fast food store in Ryde, NSW. We are looking for individuals who are passionate in delivering great customer service and delicious food to the community. The role is majority customer facing with some aspects of food preparation/cooking. Applicants should have a positive attitude and must have flexible working hours, including...

  • Oshc Assistant Director

    7 days ago

    North Ryde, Australia Fireflyhr Full time

    Full Time | 38 hours | Under 100 children. - $34 to $38ph pending experience and qualifications. - FFlexible hours of before and after care, keep the middle of the day free. **Assistant Director & Educational Leader - North Ryde** Full Time position | 38 hours a week | North Ryde Great opportunity to join this beautiful NFP OSHC service in Sydney’s...

  • Certificate Iii Educator Full-time North Ryde

    3 days ago

    North Ryde, Australia Mini Masterminds Full time

    Mini Masterminds is a privately owned and family run organisation with the aim to provide Early Childhood Care and Education in a safe, welcoming, adopting, and nurturing environment. Our team are dedicated professionals who value the importance of maintaining an optimum level of care and education for all children with the value and vision to nurture...

  • Temporary 3-day Nanny

    1 week ago

    North Ryde, Australia The Nanny Collective Full time

    TEMPORARY 4-6 WEEK 3 DAYS NANNY - NORTH RYDE NSW Job Reference: TEMP_STS Who: G6y.o & B4y.o When: ASAP Days: Tuesday, Wednesday and Thursday Times: 8-9 am & 4-7 pm ( 4 hours in total) Pay: $40 ph (Negotiable) - Driving requested and prefer to use nanny’s car Our lovely families in North Ryde are in need of a nanny who is willing to support them through a...

  • Top Ryde Ichiba

    2 weeks ago

    Ryde, Australia Top Ryde ICHIBA Full time

    **Top Ryde ICHIBA - Part Time Team** ICHIBA is a Japanese Grocery store that sells high-quality Japanese Food products as well as Sake and strives to meet customer needs. While the other 2 branches are open in Gold Coast and Melbourne, Top Ryde ICHIBA is our very first ICHIBA store in Sydney which opened just recently on the 6th of June. We are currently...

  • Top Ryde Ichiba

    3 days ago

    Ryde, Australia Top Ryde ICHIBA Full time

    **Top Ryde ICHIBA - Part Time Team** ICHIBA is a Japanese Grocery store that sells high-quality Japanese Food products as well as Sake and strives to meet customer needs. While the other 2 branches are open in Gold Coast and Melbourne, Top Ryde ICHIBA is our very first ICHIBA store in Sydney which opened just recently on the 6th of June. We are currently...

  • Top Ryde Ichiba

    2 weeks ago

    Ryde, Australia Top Ryde ICHIBA Full time

    **Top Ryde ICHIBA - Part Time Team** ICHIBA is a Japanese Grocery store that sells high-quality Japanese Food products as well as Sake and strives to meet customer needs. While the other 2 branches are open in Gold Coast and Melbourne, Top Ryde ICHIBA is our very first ICHIBA store in Sydney which opened just recently on the 6th of June. We are currently...

  • Diploma Educator

    5 days ago

    North Ryde, Australia Mini Masterminds Full time

    **Seeking a passionate & motivated Diploma Educator to join our North Ryde team!** **40 place centre!** Mini Masterminds is a leading early childhood education and care provider committed to providing exceptional learning experiences for children aged 6 weeks to 5 years. With our **40-place centre located in North Ryde**, we are dedicated to fostering a...

  • Diploma Educator

    23 hours ago

    North Ryde, Australia Mini Masterminds Full time

    **Seeking a passionate & motivated Diploma Educator to join our North Ryde team!** **40 place centre!** Mini Masterminds is a leading early childhood education and care provider committed to providing exceptional learning experiences for children aged 6 weeks to 5 years. With our **40-place centre located in North Ryde**, we are dedicated to fostering a...