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Eoi - Workforce Scheduler

2 weeks ago

Brisbane, Australia The Star Entertainment Group Full time

**Expression of Interest - Workforce Scheduler**

As a Workforce Scheduler, you will be responsible for providing exceptional guest service to our team members regarding rostering, payroll and policy related queries to achieve a one stop guest service solution.

This is an expression of interest to create a talent pool for our future Workforce Schedulers.

Full-time opportunities for Brisbane

**Your day to day will involve**:

- Update rosters to coordinate daily operational staffing requirements
- Ensure inbox and messaging systems requests are actioned on daily basis
- Prepare and finalise time files for payroll processing with high level of accuracy
- Ensuring all allocated rostered team members records are accurate and maintained in the rostering database, including leave, absenteeism, turnover and resignations
- Provide exceptional guest service to the team member base, on rostering, time and attendance payroll and policy related queries

**Our benefits**
- Discounts across award winning restaurants and accommodation.
- Diversity & Inclusion areas of focus include Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+.
- Both parental and secondary carers leave available to all employees.
- Lifestyle discounts including gym memberships and laundry services.
- FREE buffet meal with a new menu every day.
- Discounted Parking available in the city
- Career development, training, and courses via The Star Academy.

**To be successful in this role you will have**:

- Prior experience in a Workforce scheduling or rostering environment
- Keen interest in recording polices & procedures
- Ability to maintain confidentiality at all times
- High level attention to detail and strong customer service skills
- Ability to work across both Gold Coast and Brisbane properties if necessary
- Availability to work across 7 days

**About us**

The Star Entertainment Group’s vision is to be Australia’s leading integrated resort company. Attracting 18 million guests each year, The Star Entertainment Group’s properties across Sydney, Brisbane and the Gold Coast are world class tourist destinations that offer visitors a diverse selection of award-winning restaurants, bars, cafes, accommodation, and entertainment options.

**Our culture**

The Star is recognised as an Employee of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA) and has been awarded GOLD status in the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace.

**It's your move**

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