Customer Service Officer

6 days ago

Raymond Terrace, Australia Protech Warehousing & Manufacturing Full time

**Temp - Perm opportunity**:

- **7am - 4pm (Monday - Friday)**:

- **Global leader**

Our client specializes in industrial hosing solutions from hydraulic rubber & thermoplastic hose fittings, couplings & tubes. Due to recent growth we are currently seeking an experienced **Customer Service officer** to assist the sales team.

**Key responsibilities;**
- Data entry
- Accurately record technical information provided over the phone
- Handling inbound/outbound calls
- Answering general client product enquiries
- Prepare pricing quotes based on customer requirements
- Liase with the warehouse to coordinate to ensure efficient delivery of shipments
- General administrative tasks

**About you**
- 2+ years experience in a similar role_**(construction or mining industry highly regarded)**_
- Great customer service skills & phone manner
- Strong computer skills (Excel, MS Office & Pronto ERP system or similar)
- Keen eye for detail & able to prioritize workload
- Able to retain large amounts of information
- Full working rights (No visas)

**Job Types**: Full-time, Casual, Temp to perm

**Salary**: $31.00 - $32.00 per hour

Schedule:

- 8 hour shift
- Morning shift

Ability to commute/relocate:

- Tomago, NSW: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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