Administration Support Officer

A great lifestyle in a treasured environment, this is life at PSC

The opportunity 

Port Stephens Compliance Team are looking for an enthusiastic and customer focused individual to offer high level support to our Compliance Team on a permanent full-time basis. Our Compliance Support Officers are key to the day-to-day running of our wider team, being the first point of contact for customer requests.

You will triage, review, and respond to matters regarding Environmental Health, Ranger and Compliance operations, as well as play a key role when it comes to receiving, coordinating, and assisting with the assessment and approval of applications in accordance with relevant legislative requirements.  

Please Note: For the purpose of recruitment, the title of Administration Officer - Compliance has been used to reflect the equivalent industry title. Internally the official title of this position is Compliance Support Officer.

• This is a permanent opportunity – working full-time working 35 hours / week + access to a flexible working arrangement
• Base Salary Range: $67,628 - $74,612 pa based on 35 hours / week + 12% superannuation + $2,464 retention allowance 
• You will be working from PSC Administration Building, Raymond Terrace

Some of the key responsibilities within this role are listed below however you can view the full list here – view the position description.

• Coordinate and process customer requests and enquiries, ensuring timely and professional service.
• Manage correspondence, records and databases to keep workflows accurate and efficient.
• Support the Compliance Coordinator and Team Leaders with reports, documentation and day-to-day operations.

We're all about putting the right people, in the right role Here's what we're looking for:

• Tertiary qualification/studying in a relevant field and/or relevant experience 
• Demonstrated experience in using the Microsoft suite of products at an advanced level 
• Experience in working in a professional office environment 
• Ability to work as a team in a high-volume work area 
• High level of attention to detail and the ability to prioritise effectively 

This is life at PSC

• Work/Life balance with generous leave entitlements, flexible work options and leave in lieu 
• Long service leave when you've been with us for just over 5 years
• Health & Wellbeing leave to recharge when you need it 
• Industry leading Paid Parental Leave accessible for all employees – regardless of how you became a parent, we offer 14 weeks that can be taken within 2 years from the birth, adoption, or long-term foster care of your child.
• PSCare Day available to all employees to take in addition to your regular leave entitlements
• Confidential support (including mental health) through our employee assistance program
• Award winning health and wellbeing program PSCare, Workers Health Initiative with access to a broad range of gyms in the area, and discounted health insurance
• Free parking on site and a convenient local shopping centre
• Coffee and food to keep you sustained at our on-site café
• And lots more…

 Enough about us, we want to hear about you So tell us about…

• Why you want this role and how it aligns with your career goals?

Ready to Apply? Here's what you need to know

• Applications Close: Midnight, Sunday 19 October 2025
• Contact: Beth Evans, Compliance Coordinator on
• For information on our recruitment process, and what we look for in an application, please visit our Careers page on our website for 'How to Apply'
• To complete your online application, you will be asked to upload a copy of your resume and provide responses to questions which are based on the criteria listed in the Position Description and our organisation Values
• We're a 2024 Circle Back Initiative Employer – we commit to respond to every applicant
• We've partnered with the Veterans Employment Program to support veterans finding suitable, sustainable and meaningful employment
• Port Stephens Council adheres to the principles of a child safe organisation and supports children and young people having safe and welcoming experience in our community, accessing our facilities and in our care
• We acknowledge the Worimi as the original Custodians and inhabitants of Port Stephens. May we walk the road to tomorrow with mutual respect and admiration as we care for the beautiful land and waterways together